BCD Travel reviews

3.8

77% would recommend to a friend

(1,161 total reviews)
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Stephan Baars

88% approve of CEO

73% positive business outlook

BCD Travel has an employee rating of 3.8 out of 5 stars, based on 1,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BCD Travel employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Basic benefits, nothing different or better.

Cons

Very poor management, no communication with Team Leaders who in turn fail to advise agents. Favoritism abundant with Team Leaders. Time management sets unrealistic guidelines that don't allow agents to support inbound client phone calls properly. Agents are required to be at their desks and logging into all apps on their own time and if not signed into their phones at the second their shift starts they are punished for each SECOND they are late. (Employees are given a stop watch) All benefits and required paperwork must also be done on your own time. Lastly they pick and choose what expenses you get reimbursed on so if you work from home beware.

4.0
Jul 24, 2012

Very nice traineeship

Recommend
CEO approval
Business Outlook

Pros

- change your teams quite often --> different work experience - nice employees - interesting customers and topics to learn - they offer trainees a possibility to make an internship in travel management - nice activities like summer and christmas parties

Cons

- wages are not very high for trainees - suffered a lot from the financial- and crisis - sometimes bad and unmotivated mood in the teams

Viewing 1144 - 1146 of 1,161 Reviews

Glassdoor has 1,424 BCD Travel reviews submitted anonymously by BCD Travel employees. Read employee reviews and ratings on Glassdoor to decide if BCD Travel is right for you.