Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 749 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and enforced vacations" ((in 135 reviews)); "Great atmosphere and culture." ((in 54 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 48 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 48 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 22 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 32 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 21 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Training is boring and drawn out way too long" ((in 11 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 11 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.0

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Career opportunities

BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

701 reviews

4.0

May 15, 2019

Great Place

Teller

Recommend

CEO approval

Business Outlook

Pros

The benefits are fantastic. Gyms at the major locations. Gym reimbursement for other locations. Free Orca Pass Free Discover Pass A Wellness account to get reimbursed for wellness items like shoes, bikes, etc.. Lots of other things that are beyond the standard medical/dental/vision stuff

Cons

Moving up within the company if you are entry level is a very slow process. You aren't rewarded for the time you've already put in when you try to move up.

5.0

May 15, 2019

Wonderful workplace, slow bureaucracy

Ui designer

Recommend

CEO approval

Business Outlook

Pros

The people are amazingly warm and kind and easy to get along with.

Cons

Due to the small teams working on projects, work gets pushed off as a “fast follow” which never happens

3.0

May 14, 2019

A Place With Really Caring People

Manager

Recommend

CEO approval

Business Outlook

Pros

The team members care about the welfare of their team-mates and of our members. Our frontline team lives our values more than anywhere else in our organization. Experiences feel genuine.

Cons

Leadership is changing very fast, possibly too fast for what BECU is. There has been a very large influx of outside leadership from much larger and some failed/failing banks, that don't fit the culture and heart of the credit union. Difficult to say how to change this, because they are in charge. We are a non-profit and membership-based organization, they focus a lot on profit-like products, services and investments. Does not match our membership make-up. Who are we trying to serve?

BECU Response

7y

Thank you for taking the time to share your feedback. At BECU’s core, we are “People Helping People” and are dedicated to finding the right balance between attracting engaged employees and promoting leaders from within the organization who share our core values, which includes putting our members first. As our membership continues to expand, we are committed to aligning products and services with their needs to better support their experiences, improve their financial health and provide them with the best value possible without compromising our unique culture and cooperative spirit. We strive to foster a work environment that has options for employees to offer their feedback. We’ve passed along your comments, and encourage you to contact your manager or leadership team to share your ideas on how to make BECU even better.

Viewing 493 - 495 of 701 Reviews

Jobs at BECU

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BECU

BECU reviews

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Great Place

Wonderful workplace, slow bureaucracy

A Place With Really Caring People

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