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      BECU

      Engaged Employer

      BECU reviews

      3.0

      40% would recommend to a friend

      (701 total reviews)
      avatar

      Beverly Anderson

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      701 reviews
      2.0
      Mar 6, 2016

      Consider other credit unions

      Mortgage advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co-workers/people I work with are excellent

      Cons

      Too many inefficiencies within the organization results in unbalanced workload. Large company still thinking small in ways. Reluctance to hire adequate staffing to support ongoing growth.

      3.0
      Oct 16, 2015

      Keep the heart in BECU

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I began at BECU it was a Credit Union deeply steeped in member and employee values. Lunch with the CEO and Executive Management was part of New Employee Orientation. Everywhere you turned, it was evident that the member was the driving force behind every important decision made. There are a lot of fun activities and focus on employee and member engagement. Member service is of the upmost importance. Community focused philosophy.

      Cons

      Upper Management does not have any idea what is going on in the front lines. Decisions are often made because they look good on paper or a new employee from a larger institution "used to do it another way and it was better". Nearly all of the time, these decisions are not made by anyone that has actually done the job. This has lead to a HUGE disconnect between staff and management. Also the new managers that are being hired in due to the CEO change are "cleaning house" which in many ways is necessary however, experienced talent is leaving in droves and going to competition. New is not necessarily better. As a member, I feel that I am over promised and under delivered to. The CEO had taped a video a few years back when he was first hired on talking about branch expansion, especially to those of us that live in Pierce County. We are still waiting for that expansion......

      1.0
      Jun 30, 2026

      Once a great workplace, now lacking strong leadership, balance, and stability

      Member service consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a great place to work. Employees were valued and there was a decent work life balance

      Cons

      New CEO changed the culture. No work life balance. Barely any opportunity. There are plenty of great leads who should become supervisors instead of hiring outside of the company. All why acting like they care about current employees growth and development. No loyalty or appreciation for long time employees. Change can be good but the left hand doesnt know what the right hand is doing anymore.

      avatar
      BECU Response
      2w
      Thank you for taking the time to share your experience. We appreciate your honesty and the perspective you've provided. We're glad to hear that you experienced a strong culture, work-life balance, and felt valued during your earlier years with BECU. It's clear those qualities were meaningful to you. We also hear your concerns about the changes you've experienced over time, particularly around leadership, career growth, work-life balance, and opportunities for internal advancement. Organizational change can be experienced differently across teams, but your feedback is a valuable reminder of the importance of clear communication, and investing in employee development. Your advice about continuing to develop and promote internal talent is appreciated. Thank you again for sharing your perspective—it helps us better understand where we can continue to learn and improve.
      Viewing 160 - 162 of 701 Reviews
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      ReviewsBECU reviews

      Glassdoor has 749 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.