Is BELAY a good company to work for?

BELAY has an overall rating of 3.4 out of 5, based on over 687 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at BELAY to a friend and 48% have a positive outlook for the business. The best reviews about BELAY have been left by employees working as Client Success Consultant , Virtual Executive Assistant and Executive Virtual Assistant .

Does BELAY pay their employees well?

According to anonymously submitted Glassdoor reviews, BELAY employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at BELAY. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at BELAY?

54% of BELAY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BELAY 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BELAY?

Virtual Assistant (305) , Executive Assistant (45) , Client Success Consultant (33) , Virtual Executive Assistant (23) , Bookkeeper (22) , Independent Contractor (20) , Administrative Assistant (13) , Freelance Virtual Assistant (12) , Executive Virtual Assistant (11) , Independent Contractor/Virtual Executive Assistant (8) , Solutions Consultant (7) , Placement Coordinator (6) , Social Media Manager (5) , Virtual Bookkeeper (5) , Contractor (4)

What are the pros of working at BELAY according to real employee reviews?

"Flexible hours are great for work/life ratio" ((in 30 reviews)); "Flexibility and great people to work with" ((in 24 reviews)); "serve many great clients" ((in 17 reviews)); "The team is responsive and pleasant." ((in 17 reviews)); "Family vibe, flexible schedule, great communication" ((in 16 reviews))

What are the cons of working at BELAY according to real employee reviews?

"The pay is low and don't seem to review hourly pay often" ((in 85 reviews)); "No benefits BUT…this year they are starting to offer benefits and I’m very excited about that!" ((in 38 reviews)); "Lengthy interview process but I believe it allows them to find the best employees" ((in 9 reviews)); "Taking any sort of time off is a total pain and often not worth it." ((in 8 reviews)); "Training and onboarding were disorganized, making it difficult to understand expectations." ((in 6 reviews))

What are the top reviewed BELAY locations?

Atlanta , Houston , Nashville , New York , Dallas , Charlotte , Los Angeles , Denver , Austin , Orlando , San Antonio , Chattanooga , Roswell , Chicago , Kansas City , Phoenix , Detroit , Tulsa , Washington , Colorado Springs , Tallahassee , Tampa , Columbia , Savannah , Birmingham , Illinois City , Richmond , Grand Rapids , Durham , Raleigh

BELAY reviews

3.4

54% would recommend to a friend

(281 total reviews)

Tricia Sciortino

55% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BELAY has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

281 reviews

1.0

Mar 8, 2024

HORRIBLE

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Virtual/ remote work is a pro

Cons

They take 2/3 of your income as a “matching” cut between you and your client so you will make basically no money. On top of that, they don’t even pay you for hours worked. In my final month I worked my full contracted hours and they paid me for some of them. When I disputed it they told me it was a miscommunication and to basically deal with it because they weren’t paying me. I would never work for them again or recommend them to anyone.

5.0

Mar 4, 2024

Very Supportive

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

The support and resources are there and available to use. So you are working for yourself but not by yourself.

Cons

A company hiring a virtual assistant through Belay will pay 2x what the contracted VA will receive. for example, a company will pay belay 2k a month to have a VA and the VA will receive 1k. So make sure that you take advantage of all the resources the company provides because they value that cost at half.

BELAY Response

2y

We appreciate your honest review. While price sensitivity is understandable, we believe our value extends beyond hourly rates. BELAY VAs gain access to exclusive resources, upskilling opportunities, a supportive community, and dedicated client matching for continued success. Thank you for being part of BELAY!

4.0

Feb 29, 2024

Good Gig

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Good job with matching clients and contractors

Cons

We could make much more than we do.

BELAY Response

2y

Thank you so much for the feedback. We're glad you are enjoying your time with BELAY. We always strive to improve, and your input about compensation is important. We're committed to offering competitive pay, and we've made significant progress in this area - increasing our virtual specialists' pay by 53% in the past 4 years to ensure we offer attractive compensation. We are thankful for you!

Viewing 64 - 66 of 281 Reviews

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