BELAY reviews

3.4

54% would recommend to a friend

(282 total reviews)
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Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

282 reviews
5.0
Jul 20, 2017

Perfect Stay At Home Job for Moms!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are your own boss. You make your own schedule. BELAY encourages this standard between you and your client, and this ultimately creates the perfect life/work balance. Corporate style employee interface makes it easy for you to learn all the tools needed as a virtual assistant/bookkeeper/etc. Most importantly, the positivity and attention to company morale makes working for BELAY a delight!

Cons

Pay is not that great, and it's ultimately based on an algorithm that BELAY as put together. In my opinion, this job is better as a supplement income to your partner's income. Or an alternative to daycare and a part-time onsite job. There is a max $ you can make per hour, but then again. You have so much flexibility in your work/life schedule this is hard to complain about. I guess there are a lot of BELAY webinars you will be asked to attend, but they last maybe an hour so this is barely a con. Also, these webinars are very informative and you can gain a lot of knowledge to use when working with your clients.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is polite, but that's literally it.

Cons

They micromanage. They take 54% of what you make. They are not supportive of their contractors. They state flexible and supported work, but you should pray nothing happens during your employment that needs immediate attention. They literally do not care if someone dies. They do not value human beings, only contracts.

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BELAY Response
2w
Thank you for taking the time to share your experience and for partnering with BELAY. We appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
Viewing 70 - 72 of 282 Reviews

Glassdoor has 688 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.