BELAY reviews

3.4

54% would recommend to a friend

(282 total reviews)
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Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

282 reviews
5.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

The proven process of finding the most high quality clients and then matching them with high quality rock-star virtual assistants, bookkeeper or web-developers. The support they provide is top notch as well as providing industry leading tools and templates to assist with the work. Clients understand you are a Virtual Employee and are very understanding of the possibility of a varied schedule. Even though there are so many of us it feels like a close-nit family. We work and pray together!

Cons

Can't think of any - other than I bet we can't hire fast enough to support our amazing clients!

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BELAY Response
6y
Thank you so much for these kind words! We can't do what we do without people like YOU! As always, please reach out to your CSC or Contractor Services if you need anything. We hope you'll call BELAY "home" for a long time. BELAY on!!
4.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Good way to be independent contractor in charge of your own schedule. Clients I was assigned to were great to work with!

Cons

Low pay and no real plan for advancement

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BELAY Response
8y
Thank you for taking time to leave a review. We pride ourselves on being very competitive for pay in the Virtual Assistant industry, and while we do have a set pay range, there is always the potential for one of our contractors to work directly for a client they are serving, should that client choose to hire them. We appreciate your feedback!
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

BELAY hires great people, but they struggle to keep them.

Cons

Limited growth opportunities; compensation does not align with the demands of the role.

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BELAY Response
3w
Thank you for taking the time to share a reflection on your experience as a Client Success Consultant. We’re grateful for the years you invested in serving clients and supporting your teammates, and we appreciate the care you clearly still have for the people and the work. We take your feedback seriously, particularly around development opportunities and compensation. The CSC role sits at the center of the client and contractor experience, and we recognize that carrying a large portfolio and navigating complex situations can be taxing without the right level of support and resourcing. Your comments reinforce the importance of ensuring our teams feel equipped, heard, and supported in the work they do every day. Your observations about growth, retention, and long-term development are important as well. As we continue to evolve as an organization, we are actively evaluating how we create clearer pathways for advancement, strengthen leadership stability, and ensure compensation and career progression remain competitive and sustainable. Thank you again for sharing your perspective with such honesty and professionalism. We’re grateful for the contributions you made during your time with BELAY and wish you continued success in your career and the next season ahead. Warmly, The BELAY Team
Viewing 106 - 108 of 282 Reviews

Glassdoor has 688 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.