BHG Financial reviews

To witness, first hand, how poorly managed this company is can only be described as a state of immoral shock, a surreal environment so unprofessional that you mistakenly question all your previous work principles and say to yourself, "this can't be real... this can't be how a good business is operates." By all empirical evidence, the only business model seems to be, "shove as many loans as possible down the pipeline, flip the loans as quickly as possible, rinse and repeat." No real consideration or care is given to the actual customer in need nor is there any thought given to true process improvement or innovation. The business analyst team that works on "inefficiencies" don't actually solve problems that make real differences that bring business value. Everyone is blinded to the fact that the entire process, from marketing to sales to underwriting to funding to the incredibly over-complicated decision engine logic to the house or cards technical product that processes the application are all faulty and flawed and the entire process needs to be burned down, built from scratch, and standardized. But that costs too much or there are too many big words for leadership team to understand or they really just don't care. There is an embarrassing cult-like motto plastered everywhere and used for chants and salutations from Big Brother during every fundamentally useless "Town Hall." During one of these terrible company wide meetings, one of the owners was doing a particularly horrible job at motivating his sales team to beat last's quarters goal, and literally pleaded, "I LOVE MONEY! MONEY SOLVES ALL MY PROBLEMS!" It didn't occur to me to check if anyone else's mouth dropped to the floor in comedic disbelief but now I assume everyone had already tuned him out, like they always do. BHG will take anyone off the streets for an entry level position (no prior sales or relevant experience required). Training is provided and an opportunity is given. And on the surface, and in all fairness, this sounds and is somewhat noble. An employer willing to give virtually anyone, even Joe Schmoe on the corner, a real shot at a career is a good thing. However, where things start to fall a part is when Joe Schmoe starts performing well and gets promoted to a management position or, even worse, a technical management position. Now Joe Schmoe calls the shots and prior to slinging high interest loans and drinking the Kool-Aid had no capability to manage others in a professional manner. The world goes round and the cult-like monster keeps getting fed.

The pros do not outweigh the cons. The environment is toxic and the owners aren't much better. In the award ceremonies they pretty much tell you either be happy with what we give you or get out. They harp on people paying attention during the ceremonies and meetings, but the CEO of the company constantly goes off on tangents about Brady and football and a number of other topics that everyone has heard countless times that really have no value anymore. The constant bombardment they send to their employees isn't motivating or positive. It's negative and toxic and demoralizing. They preach work/life balance, but they certainly don't appreciate you as an employee if you actually employ work/life balance. They recognize people who work every single moment of every single day like they claim they do. Even someone who has only worked for the company for a month... Who could possibly have accomplished a lot in a month... Every award ceremony it's a contest to guess how many people winning the awards are actually here longer than a year. There is definitely a HUGE "the left hand doesn't know what the right hand is doing" problem in this company. The communication is awful. The pressure to keep adding product after product and not actually making true plans for how that will work technology-wise is completely absurd. The current system can barely handle what it's got now, but they want to keep adding more and more without improving or maintaining that system while they pressure the IT developers to spend hours upon hours, days upon days, weeks upon weeks, working on a new system to take its place which hasn't been delivered on and we're now almost a full year from the original promised launch date. All of the higher up executives have slowly been jumping ship like rats. 90% of the people who knew what was going on with the company, it's products, it's systems, it's structure, have left. And for good reason. Now most everyone who remains is only half productive at their job because they're all new and have no idea how everything works/functions and the processes for the company. Every day this gets worse because every day a new departure of one of the employees with actual knowledge happens. In three months there's probably been at least 20 people who have left of their own volition to find a better job with better pay and less stress! And with those exits, new ones come in that micromanage everyone underneath them because they have no real confidence in their employees and really don't even know the company themselves so they micromanage because their jobs before were an entirely different breed than BHG. There's a dozen and one to a hundred more things that are wrong here. They need to really start looking at why the people with the experience and the knowledge are leaving. Also, it's very tacky for people to have so many affairs in the company they own/work for. Come on, it's a job, a business. Its not a brothel and it's not cool that there's so much drama within.