BILL reviews

3.3

43% would recommend to a friend

(715 total reviews)

René Lacerte

44% approve of CEO

27% positive business outlook

BILL has an employee rating of 3.3 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BILL employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

715 reviews
2.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Your immediate team makes a big impact on your day to day, so if you’re on a good team you’ll have a nice bubble. Good pay. The only reason I’m still here is that I can’t find another job with comparable salary. Draper still maintains the old culture of the company pre-acquisition. Team work, urgency, and a shared desire to cut through red tape

Cons

Everything bill touches turns to whatever the opposite color of gold is. Completely out of touch c level with no idea how to fix this broken product Constant pivots, constant reorganizations and reprioritization The San Jose team has an incredibly toxic culture with backstabbing, politics, power grabs, all the drama you can think of The recently did layoffs and let go of a bunch of hard working contributors and kept a bunch of inept under performers and then held a bunch of meetings where they patted themselves on the backs for how good they did at making tough decisions From an engineering perspective, the entire thing is a house of cards and the architecture is an absolute dumpster fire with the people in charge of fixing it having no accountability and no cohesive plan for fixing it. One day we’ll just get a 500 line MR that changes literally everyone’s area and it’s “top priority” - “has to get merged in quick” and then we’ll be broken for the next two weeks trying to figure out what went wrong in those 500 lines of change. Again you can argue or protest but the people making these kinds of changes under the guise of “improvements” have zero accountability. There is no one to complain to or reprimand bad engineering at the highest levels

5.0
Jan 14, 2022

Mostly good, could be better

Recommend
CEO approval
Business Outlook

Pros

- Leaders are passionate about the company - Interesting projects in accounting, risk, payment areas - Growing at good pace and cares about end customers - Wonderful leaders and people who truly care about you - Wellness days

Cons

- Still scrappy with the processes - Unlimited PTO which also mean all stars need to align to get a 2 week vacation, many won't take vacation due to FOMO and setting bad example - You will be overloaded with work - Few individuals don't respect family time, you need to be available on Slack 24/7 - Few managers micro-manage, require constant updates on projects - Most day time will be killed with meetings, you need to work on your deliverables during nights and weekends - If someone says they worked during weekend, it is looked as a very good thing - In times of COVID, managers just do the talks to show that they are caring, but you still need to deliver your projects, provide updates - Least con is no 401k match

1.0
Oct 24, 2024

A Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

- Benefits are 100% paid for by the employer - Free lunch at the office - Some great co-workers - Unlimited PTO for Management and above

Cons

- Low pay - No clear company direction - Little to no room for growth - Outsourced jobs - Siloed work, tons of duplicates efforts and wasted efforts - Constant re-orgs, layoffs, and surprise firings (zero ownership from C-level or VPs) - Very reactionary, little to no proactive business solutions - Horrible VP and C-Level leadership; C-Suite is sprinkled with ex-McKinsey consultants who all buy into their BS labor management practices - Bad, borderline illegal, business practices; They charge a fee to make payments on their customers behalf, then transfer the payment to a gift card so that they can collect fee revenue off the backend. This is done without the customers permission or acknowledgment.

Viewing 13 - 15 of 715 Reviews

Glassdoor has 794 BILL reviews submitted anonymously by BILL employees. Read employee reviews and ratings on Glassdoor to decide if BILL is right for you.