BMC Software reviews

Minimal innovation. Bloated platforms. Long time to invent and longer time to value.

Almost every month there is a round of layoffs, some of this is because the software market has changed and BMC has not developed a strong Cloud or SaaS strategy yet. Most of it is because management struggles with basic concepts like accurate forecasts or establishing objectives to support strategic goals. Middle management changes constantly, Director level or above has about a 1-2 year shelf life. There is no interest in pushing boundaries, everyone wants to cause as little fuss as possible and make little to no commitments to any measurable outcomes. BMC has killed its partner channel, its professional services is hemorrhaging money and is primarily used to fix product defects. The company is still constrained by VSOE and SOX controls so although its privately held it behaves as if it still reports to the street every 3 months. The core product family is based on 30 year old technology and there are literally hundreds of competing products (many of them free). The only strategic relationships it has are with aging companies like Dell or ones that take most of the profit from every transaction like Salesforce. There is so much overlap in product families between SMB and Enterprise lines that sales people don't know how to position their products. The only sales personnel the company can attract are inexperienced and the product lines are too complex to keep them engaged.