BMC Software reviews

3.9

79% would recommend to a friend

(2,879 total reviews)
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Ayman Sayed

84% approve of CEO

68% positive business outlook

BMC Software has an employee rating of 3.9 out of 5 stars, based on 2,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BMC Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Feb 23, 2015

Used to be a great company

Recommend
CEO approval
Business Outlook

Pros

Good benefits, matching 401k, well oiled expense system, some leaders are very responsive to employee needs. Nice campus in Houston.

Cons

Focus is on the bottom line. It used to be the people who made the company but many of those leaders have left. Today with a ridiculous matrix of leadership roles, no one is really sure of who to call in what situation. Spending time focusing on gimmick sales rather than substantial products. Small minded, focusing on the now instead of the future growth of the company. I doubt they will ever see the 10 Billion Bain Capital claims to be chasing.

2.0
Oct 22, 2014

There are pros and cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best think about BMC is that I get to work remotely and have a good amount of autonomy. The company has decent benefits which employees pay a percentage of, there is half yearly bonus given to individual contributors but it is based on the performance of sales and other factors the employee themselves can't control so you never get 100% of your bonus no matter how many hours you work, what you contribute or how great of a rating you get. I do believe they have a good sales training program and continually try to get the reps as much information as possible to do their jobs.

Cons

The culture is not great, you are expected to work as many hours as it takes to get the job done (I've pulled several all nighters) with little to no appreciation. It seems like there are clicks and if you aren't apart of it then you are left in the cold especially if you're not at HQ. There is no formal process for receiving raises or promotions. You boss has to request it for you and most don't know this is what is required so you can languish for years without any kind of salary adjustment. When I asked my boss after 2yrs of service if I was going to get a raise they replied " i have no idea what you're talking about". I don't see a lot of upward mobility at least in my current role which is disheartening. There is no career training unless you are in sales and your managers doesn't talk to you about how you can advance your career. Being recently acquired by a consortium of private equity firms the state of the company can be tenuous. We're waiting to see if we will be sold off as a whole, or by group or taken public again. Communication company wide is horrible. No one knows what anyone else does.

3.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

One of the great things about working at BMC is the people. Like any other workplace you have the mixture of personalities, but all in all everyone supports one another. I have found that you can make time for your family and yourself and not be treated as a slacker. Health benefits are good unless you are unable to take advantage of the HSA plan. The office has gone through a remodel and everyone that does not work from home still has an office rather than a cube farm. Training is recommended and supported as long as it does not interfere with your work and it doesn't cost BMC any additional dollars.

Cons

The QA organization has lost a number of people in the last year due to reductions and attrition. Management seems to think that they can just shuffle people around to take up the slack without understanding that the skill set needed to understand how to test a product thoroughly does not always easily translate to another product. Management talks about the greying of the R&D organization and how they need to address it without recognizing the knowledge they are losing because they are not acting fast enough for those retiring to pass that knowledge on. Management is also aware of the many single points of failure (staff that provides critical functions with no backup) yet make no obvious effort to address them. There is no career development in the R&D organization. Promotions are few and far between.

Viewing 154 - 156 of 2,879 Reviews

Glassdoor has 3,315 BMC Software reviews submitted anonymously by BMC Software employees. Read employee reviews and ratings on Glassdoor to decide if BMC Software is right for you.