Is BNY a good company to work for as a Client Service Representative?

Client Service Representative professionals working at BNY have rated their employer with 3.0 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of BNY employees being 3.4 out of 5 stars. Search open Client Service Representative Jobs at BNY now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at BNY .

Does BNY pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at BNY with 3.2 out of 5 stars based on 89 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at BNY.

What are the top reviewed jobs at BNY?

Vice President (741) , Analyst (614) , Associate (394) , Senior Associate (304) , Senior Analyst (258) , Fund Accountant (245) , Software Engineer (201) , Business Analyst (176) , Lead Analyst (175) , Software Developer (149) , Financial Analyst (138) , Director (130) , Operations Analyst (129) , Intern (124) , Intermediate Representative (116)

What are the pros of working at BNY according to real employee reviews?

"Good work life balance so you can manage your professional and personal life together very good" ((in 1340 reviews)); "People were great and i enjoyed that no one had any egos when it came to assignments at hand." ((in 953 reviews)); "Provides good benefits and very flexible when it comes to handling personal matters outside of work." ((in 906 reviews)); "Culture is good and diversity" ((in 615 reviews)); "Work culture was good and flexible" ((in 329 reviews))

What are the cons of working at BNY according to real employee reviews?

"low pay and limited upside" ((in 742 reviews)); "Management (for the most part) has poor communication and does not know how to manage without micromanaging." ((in 709 reviews)); "salaries can be low and untransparent." ((in 472 reviews)); "Managers sometimes have less knowledge than associates on certain funds if you get a bad manager." ((in 318 reviews)); "Frequent layoffs and workforce reductions" ((in 285 reviews))

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BNY

BNY Client Service Representative reviews

3.0

57% would recommend to a friend

(89 total reviews)

Robin Vince

66% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

2.7

Career opportunities

2.4

Senior management

Client Service Representative employees have rated BNY with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. BNY is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

3.0

Dec 26, 2019

Okay for growth

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Hours are good along with the location

Cons

Poor management, training is nonexistent, higher ups doesn’t want you to move up in position and definitely a boys club.

1.0

Oct 14, 2019

Bad manager

Client service representative

Recommend

CEO approval

Business Outlook

Pros

No comment , at lease I did earned 5 week vacation after 27 years.

Cons

Manager have a perverted mouth. Always talking about sex. Said something about my wife (Related to Porn). I challenge him , both were terminated. He had offended others in the pass.

4.0

Jun 13, 2019

Company is a long standing company

Client service representative

Recommend

CEO approval

Business Outlook

Pros

There are many opportunities for growth

Cons

Jobs seems to get oursource to other locations

Viewing 76 - 78 of 89 Reviews

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BNY Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay for growth

Bad manager

Company is a long standing company

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