Is BNY a good company to work for as a Client Service Representative?

Client Service Representative professionals working at BNY have rated their employer with 3.0 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of BNY employees being 3.4 out of 5 stars. Search open Client Service Representative Jobs at BNY now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at BNY .

Does BNY pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at BNY with 3.2 out of 5 stars based on 89 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at BNY.

What are the top reviewed jobs at BNY?

Vice President (741) , Analyst (614) , Associate (394) , Senior Associate (304) , Senior Analyst (258) , Fund Accountant (245) , Software Engineer (201) , Business Analyst (176) , Lead Analyst (175) , Software Developer (149) , Financial Analyst (138) , Director (130) , Operations Analyst (129) , Intern (124) , Intermediate Representative (116)

What are the pros of working at BNY according to real employee reviews?

"Good work life balance so you can manage your professional and personal life together very good" ((in 1342 reviews)); "People were great and i enjoyed that no one had any egos when it came to assignments at hand." ((in 934 reviews)); "Provides good benefits and very flexible when it comes to handling personal matters outside of work." ((in 896 reviews)); "Culture is good and diversity" ((in 598 reviews)); "Work culture was good and flexible" ((in 331 reviews))

What are the cons of working at BNY according to real employee reviews?

"Low pay and top to bottom mentality" ((in 732 reviews)); "Management (for the most part) has poor communication and does not know how to manage without micromanaging." ((in 701 reviews)); "salaries can be low and untransparent." ((in 474 reviews)); "Managers sometimes have less knowledge than associates on certain funds if you get a bad manager." ((in 310 reviews)); "Frequent layoffs and workforce reductions" ((in 284 reviews))

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BNY

BNY Client Service Representative reviews

3.0

57% would recommend to a friend

(89 total reviews)

Robin Vince

66% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

2.7

Career opportunities

2.4

Senior management

Client Service Representative employees have rated BNY with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. BNY is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

89 reviews

3.0

Jan 9, 2019

Decent place

Client service representative

Recommend

CEO approval

Business Outlook

Pros

a lot of opportunities

Cons

poor management, internal communication difficulties

4.0

Oct 24, 2018

Work is more than salary

Client service representative

Recommend

CEO approval

Business Outlook

Pros

We have lots of holidays in BNY but the challenge is when ur family needs you cannot be on leave, when ur process doesnt need u u can take a leave.

Cons

Log off time is not fix, and night shift is equals graveyard shift.

5.0

Oct 24, 2017

BNY

Client service representative

Recommend

CEO approval

Business Outlook

Pros

BNY is an amazing company to work for. There are many opportunities to grow and really build a solid career.

Cons

Staffing seems to always be an issue.

Viewing 82 - 84 of 89 Reviews

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BNY

BNY Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent place

Work is more than salary

BNY

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