Is Bandwidth a good company to work for?

Bandwidth has an overall rating of 3.8 out of 5, based on over 497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at Bandwidth to a friend and 63% have a positive outlook for the business. The best reviews about Bandwidth have been left by employees working as Sales , Sales Development Representative (SDR) and Software Engineer .

Does Bandwidth pay their employees well?

According to anonymously submitted Glassdoor reviews, Bandwidth employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Bandwidth. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Bandwidth?

66% of Bandwidth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bandwidth 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Bandwidth?

Sales Development Representative (SDR) (21) , Software Developer (16) , Software Engineer (15) , Sales (12) , Sales Development Representative (9) , Order Analyst (7) , Senior Software Engineer (7) , Account Executive (5) , Account Manager (5) , Manager (5) , Operations (5) , Software Developer II (5) , (4) , Customer Success Manager (4) , Implementation Specialist (4)

What are the pros of working at Bandwidth according to real employee reviews?

"Great benefits compared to industry." ((in 90 reviews)); "great people and developers" ((in 59 reviews)); "The gym and preschool on site is convenient to give you a good work/life balance." ((in 36 reviews)); "The company culture is great" ((in 11 reviews)); "Care about employees" ((in 10 reviews))

What are the cons of working at Bandwidth according to real employee reviews?

"low pay and tried to make up for it with worthless "benefits"" ((in 29 reviews)); "I was barely making ends means with a well below average salary for this area and market." ((in 16 reviews)); "Upper management is arrogant." ((in 15 reviews)); "awful and incompetent, in general My manager took advance of my time" ((in 11 reviews)); "It is clear from these reviews that people are leaving Bandwidth at an alarming rate, and leadership has not once addressed it directly." ((in 10 reviews))

What are employees saying about Bandwidth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bandwidth layoffs and their outlook for job security at Bandwidth in 2026.

Bandwidth reviews

3.8

66% would recommend to a friend

(462 total reviews)

David Morken

71% approve of CEO

63% positive business outlook

Ratings by category

4.2

Work/Life balance

4.0

Culture & values

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.5

Career opportunities

3.3

Senior management

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

462 reviews

2.0

Jul 16, 2021

Watch and wait

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent people, health insurance premiums covered, obviously trying to grow from market perspective.

Cons

Wants to be an agile software company; fails from poor collaboration, underinvestment in training & supporting people, and infighting over tech. Project management dysfunctional with coordinating people over big company goals is frightening. Leaders are distracted and detached from the realities of building software; the company isn't sized for its ambitions. Everything devolves into everyone for themselves, which is demoralizing as support centers are overwhelmed and unsung; those guys are amazing but discourages me from ever doing the role. Then people just go off and do whatever, hiding their behavior and actions as middle management are agents of chaos; the lack of accountability is a real issue.

Bandwidth Response

4y

Thanks for the review. Sorry your experience isn't positive. We're interested in hearing more if you are open to contacting People Services.

3.0

May 18, 2021

Good Company with glaring issues

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The culture of this company is great and its fun to work here. I haven't had many issues with people here as well. The benefits are really good especially if you have a family. Great place to work right after college!!

Cons

It is true, people are leaving the company and I can see/understand why. This is coming from someone who pre pandemic, wanted to retire at Bandwidth, however seeing what's out there is quite eye opening. From compensation to benefits & even culture, companies are offering more and more while Bandwidth is way behind. Its telling when a good portion of the workforce needs to have a roommate to be able to afford living in the area. Then we have the working in office full time deal. I understand the stance on the situation but at least compensate more if your going that route. Plenty of companies are offering 30-40k more for the same role which most would be okay with working in the office then. But then other companies are offering remote work with higher pay as well, what would you choose when looking for employment. This is a great gig for those right out of college as most of the employees are 3-4 years into their careers. If you are not in upper management however it would be hard pressed to make a decent living.

3.0

Oct 30, 2020

Review

Account executive

Recommend

CEO approval

Business Outlook

Pros

facilities, interaction with different departments, CEO visibility,

Cons

management, questionable hires, popularity contest, coworkers and teams that are meant to collaborate and knowledge share are instead pitted against each other, CEO's personal beliefs uncomfortably spill over into company culture

Viewing 61 - 63 of 462 Reviews

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