Bandwidth reviews

3.8

66% would recommend to a friend

(462 total reviews)
avatar

David Morken

71% approve of CEO

63% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
5.0
Sep 3, 2023

Great place to work if it lines up with your values.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your success depends on what you put in. You get to work with exciting technology to build out robust products. Option to move between teams and projects if you are in good standing. The option for 90 minute workout lunches as long as you meet work commitments. Great benefits compared to industry. New HQ has great amenities with access to greenways and trails.

Cons

In office with no WFH (very very limited flexibility). It’s really hard work sometimes. Teams balance heavy workloads but relative to the industry it’s still within reason. Compensation could be higher. The Raleigh HQ Bandwidth experience differs from other locations.

2.0
Aug 9, 2023

Benefits are Great, Job not So Much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Company paid for medical and dental health insurance for yourself, your spouse and all of your children - 90 minute lunches - 20 PTO days - Brand new nature inspired office with an onsite Montessori based childcare center, walking trails, sports fields, cafeteria, gym, a customer experience center with meeting rooms designated specifically for when customers come on site, and an barn style event center - Most of the BANDmates across the company are awesome, extremely driven and really care about your success in addition to their own.

Cons

- If you are not based in the Raleigh-Durham area or plan to move there upon getting hired, do not work here. It’s mandatory 5 day in office culture. - Salary is lower compared to other companies hiring either remotely or in the Raleigh-Durham area (I think it’s because of the all paid for medical and dental insurance) - It’s currently a tough environment to sell in. Bandwidth is behind on a lot of products that Twilio, Telnyx and Sinch have already had put in the market for years. Oftentimes I’ve seen BANDmates have to resort to beg customers for business based on lowering the price. For now, Call Assure and Maestro are the only two differentiator products Bandwidth has in market. - Voxbone systems and the Dashboard are not fully integrated yet (could have been because they haven’t found the appropriate resources to remedy this at the time). - Although Bandwidth wants customers to come visit them at the new office, they will only cover meals and maybe a fun event; flights and hotel costs are on the customer.

Viewing 97 - 99 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.