Is Bandwidth a good company to work for?

Bandwidth has an overall rating of 3.8 out of 5, based on over 497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 69% of employees would recommend working at Bandwidth to a friend and 67% have a positive outlook for the business. The best reviews about Bandwidth have been left by employees working as Sales , Sales Development Representative (SDR) and Software Engineer .

Does Bandwidth pay their employees well?

According to anonymously submitted Glassdoor reviews, Bandwidth employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Bandwidth. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Bandwidth?

69% of Bandwidth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bandwidth 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Bandwidth?

Sales Development Representative (SDR) (21) , Software Developer (16) , Software Engineer (15) , Sales (12) , Sales Development Representative (9) , Order Analyst (7) , Senior Software Engineer (7) , Account Executive (5) , Account Manager (5) , Manager (5) , Operations (5) , Software Developer II (5) , (4) , Customer Success Manager (4) , Implementation Specialist (4)

What are the pros of working at Bandwidth according to real employee reviews?

"Great benefits covered by company." ((in 87 reviews)); "great people and developers" ((in 62 reviews)); "The gym and preschool on site is convenient to give you a good work/life balance." ((in 35 reviews)); "Have been lucky to have a great manager as well." ((in 12 reviews)); "Very friendly coworkers and great benefits." ((in 11 reviews))

What are the cons of working at Bandwidth according to real employee reviews?

"low pay and tried to make up for it with worthless "benefits"" ((in 27 reviews)); "The CEO just announced return to office 5 days a week no exceptions for all employees with very little heads up." ((in 15 reviews)); "Upper management is arrogant." ((in 14 reviews)); "I was barely making ends means with a well below average salary for this area and market." ((in 13 reviews)); "It is clear from these reviews that people are leaving Bandwidth at an alarming rate, and leadership has not once addressed it directly." ((in 11 reviews))

What are employees saying about Bandwidth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bandwidth layoffs and their outlook for job security at Bandwidth in 2026.

What are the top reviewed Bandwidth locations?

Raleigh , Cary , Denver , Austin , Rochester , Durham , Wake Forest , Los Angeles , Boulder

Bandwidth reviews

3.8

69% would recommend to a friend

(462 total reviews)

David Morken

74% approve of CEO

67% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Culture & values

3.9

Diversity & inclusion

3.9

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

462 reviews

4.0

Sep 27, 2022

Great people, enjoyable role

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Competitive salary - Great people to work with - Good culture -

Cons

- A more structured training process for new starters. - CEO can be erratic in his decision making

4.0

Sep 26, 2022

Really Decent Company- Not the easiest product to sell

Enterprise business development

Recommend

CEO approval

Business Outlook

Pros

Overall pretty solid company. I really enjoyed the investments the company made in helping new employees learn the business and products. Telecom isn’t something most software sellers have a general knowledge of and leadership there recognizes this. To that end the onboarding process is fairly intensive and every week there are available learning sessions that anyone can attend. The other employees there are great (from my experience) and it seems the company focuses on finding and hiring really exceptional people. Other perks of the job are catered food on occasion and pretty fun events thrown on behalf of the company.

Cons

IMO telecom can be a fairly difficult product to sell. From an enterprise perspective, DMs are not in the slightest focusing on their telecom as a potential area to save money or enhance their current standing. If you’re working in the enterprise realm you’ll find yourself calling telecom/network managers constantly with little results until you happen across one that is experiencing a problem right then and there and even then the amount of effort for the lift and shift to Bandwidth’s network will turn people away. So buckle up you’ll be grinding to find those few gems. With all that said I think focusing on the software/API side of things offers a lot of value for SMB/MM. The other con that comes to mind is the lack of work flexibility. CEO is a super nice guy but believes work should be done in person. Lastly there is only one mens bathroom on the sales floor and you’ll find yourself lining up with the other guys to wait your turn.

5.0

Sep 26, 2022

Very happy in London

Account manager

Recommend

CEO approval

Business Outlook

Pros

I've been at Bandwidth for 8 months now and I can't believe some of the negative comments on here. The majority are from Raleigh, so I don't think this should speak for the feeling of the whole company. Particularly in London, we have a high degree of flexibility - we've been asked to come in 3 days which is pretty standard with other companies now. There's lots of pros to list - - Great culture, with people who work hard and care about their jobs - who also have a laugh!! - Amazing work life balance, you're encouraged to switch off after hours and not be contacted on annual leave - Lots of team events, free food, drinks etc. - Beautiful office, lots of space and desks - Growing company with lots of opportunity

Cons

- We are a smaller satellite office, communication, messaging and processes aren't always consistent. This needs to improve for us to deliver on our big targets - David Morken (CEO) hasn't visited London yet.

Viewing 145 - 147 of 462 Reviews

Jobs at Bandwidth

Traffic Performance Analyst

Ohana Substitute Guide

Global Customer Success Manager

Video Producer (Talent and Learning)

Bandwidth

Bandwidth reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people, enjoyable role

Really Decent Company- Not the easiest product to sell

Very happy in London

Jobs at Bandwidth

Bandwidth reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Bandwidth reviews FAQs

Jobs at Bandwidth