Bandwidth reviews

3.8

69% would recommend to a friend

(462 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
1.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Past culture was amazing. Vision of the future is grand.

Cons

Unfortunately, the past culture is mo longer attainable. Senior leadership does not care how many people leave even though the cost to retrain is immense in comparison. Current culture is a facade.

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Bandwidth Response
5y
Thank you for your feedback. Our unique culture is built on the close collaboration and creative energy of working in person. That’s why we’re building a new headquarters campus with great amenities to continue growing in a culture of being together. We encourage Bandmates to reach out to their manager or People Services to address special circumstances.
2.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, especially if you are starting a family. In my experience the majority of the employees are very nice people. The workout lunch benefit is great.

Cons

When I started at Bandwidth three years ago I thought it’d be the place I retire. After going through how the company has handled COVID though I see how some things that didn’t bother me much when I started have big impacts on the company’s trajectory and it’s employees now. Unfortunately it mostly seems to come directly from the CEO. Most of the other reviews here are true. They reluctantly let us work from home. They pushed people to come back to the office. They sent weekly and daily emails advertising free lunch for people that came in. We got emails about people with COVID attending company events. They required all employees to come into the office June 2nd with no rules for mask wearing, vaccinations, etc. The CEO did say if you don’t want to come in then than it might not be the company for you. It breaks my heart. On top of all of this the actual product and teams are split between being a telecom network or being a software platform and many competitors have outpaced us because of it.

avatar
Bandwidth Response
5y
Thank you for your feedback. Our unique culture is built on the close collaboration and creative energy of working in person. That’s why we’re building a new headquarters campus with great amenities to continue growing in a culture of being together. We encourage Bandmates to reach out to their manager or People Services to address special circumstances.
2.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

* Good healthcare * Decent culture * Work life balance * Gym benefit

Cons

The CEO acts like he cares about employees but doesn't. True colors were shown during the pandemic. At the height of it, he told employees to come into the office and to not be paralyzed by fear, and to "trust him." In other words, put your health and safety beneath the company's goals. In all hands meetings throughout the pandemic, we were told a balance would be found between remote and in office post-pandemic. Recently, this was mandated to be 100% in office. Aside from the covid botching: * Some codebases have a ton of tech debt that is not prioritized * Bandmates are told to be "300% candid" but it's more of a meme. Management is never 300% candid and sometimes speaks through so many wiggle words you have no idea what they're actually saying. * Employees aren't trusted. This is why we aren't allowed to work remotely anymore. Needless to say, the feeling is mutual given the lies about finding a middle ground with respect to remote work. * Pay is pretty low, so devs leave after a couple years.

avatar
Bandwidth Response
5y
Thank you for your feedback. Our unique culture is built on the close collaboration and creative energy of working in person. That’s why we’re building a new headquarters campus with great amenities to continue growing in a culture of being together. We encourage Bandmates to reach out to their manager or People Services to address special circumstances.
Viewing 277 - 279 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.