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      Banfield Pet Hospital

      Engaged Employer

      Banfield Pet Hospital reviews

      2.8

      33% would recommend to a friend

      (3,867 total reviews)
      avatar

      Jeff Ellison

      21% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Banfield Pet Hospital has an employee rating of 2.8 out of 5 stars, based on 3,867 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Banfield Pet Hospital employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Reviews by job title

      4K reviews
      2.0
      Jun 25, 2026

      Good starting position

      Veterinary assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      they offer pet benefits like wellness plans for free you can build your experience

      Cons

      terrible work life balance and at the end of the day they are all about numbers, they don't care about workload or if theres not enough kennels

      2.0
      Jun 24, 2026

      Great co-workers and pay, but profit-driven focus

      Veterinary assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and competitive pay

      Cons

      The company is more concerned with signing pet owners up on Wellness Plans and making sure their doctors meet production goals than they are with pet health. The location I worked for actually started charging owners without a wellness plan a fee for blood draws, and x-rays that required two people to complete. From a safety standpoint all blood draws and x-rays, unless a pet is sedated should require two staff members to complete. This fee is not being assessed to owners who are on wellness plans. It really seems like they are just in it for the money and not the health and welfare of the animals they serve.

      avatar
      Banfield Pet Hospital Response
      1w
      Thank you for taking the time to leave your review—it’s appreciated. We take understanding your perspective seriously and the feedback you provided is valuable to the improvement process. Wishing you all the very best in your future endeavors.
      3.0
      Jun 23, 2026

      Good entry point into the vet field, but poor management

      Veterinary assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to get your foot in the door within the vet field

      Cons

      Terrible management. Management bullied, micromanaged, gossiped, would even take you off the schedule in retaliation, would “blow up” your phone repeatedly after hours if she had “something to say”, didn’t really believe in training new employees. Also, management hated animals and would make that very clear. Everything was about the money instead of the pets resulting in low client retention and high turnover

      avatar
      Banfield Pet Hospital Response
      1w
      We’re very grateful that you’ve taken the time to share your feedback—so firstly, thank you. Your concerns about the work environment and management are important. It’s critical to hear current (and former) Associate experiences—and where there could be opportunity. This is essential to cultivating a supportive, respectful, and meaningful workplace. We wish you the very best in your future endeavors.
      Viewing 4 - 6 of 3,867 Reviews
      Related searches: Banfield Pet Hospital jobs | Banfield Pet Hospital salaries | Banfield Pet Hospital benefits | Banfield Pet Hospital interviews
      ReviewsBanfield Pet Hospital reviews

      Glassdoor has 3,966 Banfield Pet Hospital reviews submitted anonymously by Banfield Pet Hospital employees. Read employee reviews and ratings on Glassdoor to decide if Banfield Pet Hospital is right for you.