Bank OZK reviews

4.0

78% would recommend to a friend

(716 total reviews)
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George G. Gleason

85% approve of CEO

74% positive business outlook

Bank OZK has an employee rating of 4.0 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bank OZK employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

716 reviews
2.0
Jun 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility, direct management and hours.

Cons

Salary, benefits are subpar, staffing is minimal.

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Bank OZK Response
5y
Thank you for taking the time to review Bank OZK. We are sorry to hear about your experience with the company. Please know that your feedback is important to help us facilitate changes within the organization and to make us better and stronger as a team. Your insight is instrumental in our quest for excellence. Again, we hear you and appreciate the time that you have taken to review Bank OZK. If there is any additional feedback you would like to provide, please reach out to amanda.rominger@ozk.com.
2.0
Apr 19, 2021
Recommend
CEO approval
Business Outlook

Pros

You get vacation as soon as you start, no probationary period before you get it. There is flexible scheduling IF your branch is fully staffed.

Cons

There is no room for advancement because they higher externally before even considering internal employees. Example, they hired someone with no experience in banking and was previously a manager for an airline instead of giving internal employees with tons of banking history the chance to even apply for the position that would help them advance. They don't value their employees. They will use you and toss you to the side when they are finished with you. From the end of 2020 to now (currently April 2021), so many good employees have left because they weren't appreciated and upper management feels they can treat you any kind of way and underpay you. The pay is lower than other banks. You may have noticed there were a lot of openings throughout the bank like in GA and TX--those are the main reasons why. Leadership, or lack thereof, is poor. Most of the branches have been understaffed for awhile and instead of being the support and stepping in where they should, they simply add it to your tasks and get upset when you're unable to tend to another branch when your own branch is in need because you're understaffed too. & Again, you're already underpaid. They also expect you to bring certain types of accounts, which is fine, BUT they only advertise the accounts that they claim they don't want--and the accounts that they want don't offer much in comparison to bigger banks with more locations and ATMs, which makes it even harder to bring business. The processes here also take too long, whether it's to get approval on a loan or open a business account, which isn't beneficial for the customer. The list could go on.

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Bank OZK Response
5y
Thank you for taking the time to review Bank OZK. Please know that your feedback is so important to help us facilitate changes within the organization and to make us better and stronger as a team. With that being said, we reached out to the leadership over these areas to ensure your voice was heard. Alan Randolph, Regional Director of Community Banking, commented back by saying, "Bank OZK is proud of our efforts in promoting all qualified team members internally. However, at times, the Bank will look externally to enhance the current workforce in a Division or Region". At Bank OZK, we strive to improve each day, and we cannot do that without transparent feedback from our employees and customers. Please know you are so valued, and we will continue working on better expressing that to our employees. Thank you again for your review and all that you do for Bank OZK.
1.0
Mar 21, 2021

Difficult Place To Work

Recommend
CEO approval
Business Outlook

Pros

The non-management employees are very knowledgable and nice.

Cons

No cash incentives and stock grants take 3 years before vesting. Likely you won't last long enough to ever vest in the stock in any substantial way.

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Bank OZK Response
5y
I am very sorry to hear about your experience. We can assure you that your feedback matters to us and we have taken steps as an organization to embrace all comments and reviews, both positive and negative, as a tool to achieve our full potential. Again, thank you for your review and we wish you all the best!
Viewing 91 - 93 of 716 Reviews

Glassdoor has 724 Bank OZK reviews submitted anonymously by Bank OZK employees. Read employee reviews and ratings on Glassdoor to decide if Bank OZK is right for you.