Bankwest reviews

4.0

74% would recommend to a friend

(395 total reviews)

Jason Chan

54% approve of CEO

64% positive business outlook

Bankwest has an employee rating of 4.0 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bankwest employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

395 reviews
1.0
Jul 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice new building, activity based working areas, free coffee machine, food days, fun theme days, double or time-and-a-half pay for working public holidays, plenty of overtime available.

Cons

Very cliquey - if you're "in" you'll go places, if you're not, you get bullied until you feel compelled to move to a different department or just leave. Newbies getting promoted straight out of training, while older staff get put on Plans to "improve" their performance?! Emphasis on Key Performance Indicators (KPIs) 100%, emphasis on Staff Satisfaction 0%. Don't they realise that Staff Satisfaction is the key to Customer Satisfaction? House of moving targets...if you get one aspect right, they'll mark you down on another. Don't expect a bonus, as your manager will find a way to give you a Does Not Meet.

1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

A culture of excellence is not fostered, so it is easy to get by. I would often spend half a day or more doing things that weren't directly related to my job such as reading or studying. Despite this, I still received great performance reviews. Knowing how much time I 'wasted' made me wonder what everyone else is doing with there time.

Cons

There is definitely an 'in' crowd. This crowd is basically the 'leadership' team of the business bank, but the way they behave is no different to that of the MD of the organisation. They treat their positions as positions of privilege rather than positions of responsibility. I struggle to figure out what they actually do all day other than attend meetings and make plans based on limited knowledge or information provided by someone who is part of the crowd. Their decisions don't often make sense and they don't share there reasoning. I have been told by a couple of them things like 'that's leadership' or you just worry about getting drawdowns (you can get away with almost anything if you are getting drawdowns) as an excuse for to not have to explain a decision that doesn't make any sense. I could go on, but you probably get the idea. Also they will pay you the bare minimum unless you have another offer then they will offer you a reasonably amount more.

avatar
Bankwest Response
5y
Thank you for taking the time to provide this feedback, we're sorry to hear of your experience. At Bankwest we want to make sure that our people feel like they belong in the workplace. Your feedback has been passed onto the relevant team. For us to take further action we would recommend you contacting our HR direct on 1800 989 696 or raise your issue to our SpeakUp hotline on 1800 773 258.
2.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Good location in the Perth CBD.

Cons

Poor behaviour by management (IT) is tolerated, and bullying is acceptable. Changes to the way they work have destroyed the culture. Everyone is trying to escape.

avatar
Bankwest Response
7y
Thanks for your post. We appreciate you taking the time to provide this feedback and have passed it on to the relevant people in the organisation. We encourage you to contact our SpeakUp hotline on 1800 SpeakUP (1800 773 258) if you would like to discuss this issue further.
Viewing 13 - 15 of 395 Reviews

Glassdoor has 417 Bankwest reviews submitted anonymously by Bankwest employees. Read employee reviews and ratings on Glassdoor to decide if Bankwest is right for you.