Pros
THE PAY IS GREAT.
Cons
This job is very boring. It is worse than telemarketing. You can literally be replaced my machines, robots, children or even monkeys- as long as training is provided to them. Any medical information you may need to relay to members can be easily obtained from WebMD, MCG or CMS. You are promised tons of opportunity as they do like to promote from within BUT it is corporate, so it is like a glass ceiling as in you will only go as far as THEY ALLOW YOU TO. The benefits they boasted about during their interview and on their job postings conveniently eliminate the fact you must be there 6 months for the tuition reimbursement, an application must be filled out and your department must agree to the reimbursement; the health benefits (in Arizona, at least), are approximately $570/month for my 2 children, spouse and myself. If you can find another job that matches the Banner pay, than go for that.