Banner Health reviews

3.4

55% would recommend to a friend

(4,287 total reviews)
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Amy Perry

61% approve of CEO

50% positive business outlook

Banner Health has an employee rating of 3.4 out of 5 stars, based on 4,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Banner Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee Benefits are pretty decent and there is good opportunity for education. Other than those two items, there is not much else to say about working for banner health.

Cons

If you like being treated with no respect, then Banner is definitely the place to work. The current trend coming down from management is that of customer service and satisfaction. But the philosophy from management has been to devalue its employees and the work that they do. Senior management\Leadership does not have the background in the customer service industry to balance employee appreciation and customer satisfaction. I have read most of the reviews listed on this website and for the most part, they are fairly accurate in all their assessments. In my opinion, one of the biggest indications is the quantity of job openings still available for registered nurses at a time when the economy is bad and jobs are at a premium. In my department, we are experiencing a fair amount of employee turnover. It would appear that, whatever money they are saving by eliminating all the employee benefits and perks that originally made banner a good place to work, they are reinvesting that money into training new employees. They haven't got it in employee retention, especially in the customer service environment, has a significant impact on the level of patient care and satisfaction. An example of management's poor leadership is as follows. In the same week that nursing was told about the reduction in benefits, overtime and 2% annual pay raises, there was an article in the local paper about the opening of Banners new $90 million Cancer Center opening in Chandler. even with a minimal amount of critical thinking, one can deduce that banner had the capability of Not cutting employee benefits, that they were using the economy as a ploy to further their own gains and expand the Banner Empire at the costs of its current workforce. There is definitely a trend that is being handed down from executive management that includes manipulation of its workforce and a total disregard for the employees that are directly responsible for our clients and for customer satisfaction. But the executive management is not likely to be replaced until the time that investors in those individuals with secondary interests in Banner Health begin to see a decline in revenue. I work in multiple departments and the one factor consistent is that there is no loyalty to banner from its employees. If senior management were to open their eyes and actually get in touch with the employee, perhaps they would understand and begin to make a change. I just do not think this will occur in the near future.

1.0
Mar 5, 2017

Look Somewhere Else

Recommend
CEO approval
Business Outlook

Pros

Caring nurses and doctors. Lots of locations. Strong leadership in the hospitals.

Cons

Disturbing "slash and burn" RIFs occurring across the company. Questionable HR practices. I'm not even sure who is left in that department after they got rid of their experienced HR staff and hired new (cheaper) staff. When I try to find someone to ask a question, it is all new people each time. The woman who runs HR is a ruthless thug with a fake smile. Be careful. If she likes you, you'll be fine. If not, get your resume ready. Those of us in the facilities are shaking our heads watching the corporate departments and wondering who is left to help us. There is no leadership development offered anymore and we need that more than ever now. Most of us are working on our resumes. I couldn't recommend a job here to an enemy.

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Banner Health Response
5y
Thank you for providing a review. We appreciate your feedback and take it very seriously. We will share this feedback with the appropriate leadership team. Please email us at employment@bannerhealth.com to discuss your concerns.
1.0
Jun 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Liked the staff I worked with but that really doesn't say too much either way about the company. Reasonable workload.

Cons

Lower end of the pay scale in AZ. Mediocre benefits. C-suite puts no real value in pharmacy and we are treated accordingly. I negotiated a fair salary when I was hired. After a few weeks of training I realized my salary was not what was agreed upon. Went through the proper channels to fix the situation. The end result was a meeting with C-suite and they acknowledged a mistake, but they were not willing to fix it. They actually said if that if I was not happy with that answer I had the option to quit. I was actually told in the meeting that they had consulted the legal team prior to meeting with me. I guess they wanted to be prepared for a lawsuit from me. Its not worth it and I had never eluded to even wanting to leave the position, least of all sue, but that is their mentality. The previous 3 people that had my position had HR lie about the salary and then C-suite told them they wouldn't fix anything. I am a competent, well educated, experienced professional in a job market that still has a demand for my abilities. So I did what the previous 3 RPHs in this position did. I'm less upset about the money and more disappointed in the poor treatment Banner has for its Pharmacists.

Viewing 10 - 12 of 4,287 Reviews

Glassdoor has 4,502 Banner Health reviews submitted anonymously by Banner Health employees. Read employee reviews and ratings on Glassdoor to decide if Banner Health is right for you.