Basis Technologies reviews

4.2

82% would recommend to a friend

(444 total reviews)
avatar

Shawn Riegsecker

90% approve of CEO

68% positive business outlook

Basis Technologies has an employee rating of 4.2 out of 5 stars, based on 444 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Basis Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

444 reviews
1.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Smart and talented staff. A lot of pair programming, and exchange of ideas. Successful as a middleman between buyers and sellers of online advertising.

Cons

Very siloed, engineering and the business side staff rarely interacted and socialized. The company has been trying to release software to market for years, and for a variety of reasons, that goal still seems distant. A lot of the "best workplace in Chicago" attributes that made Centro so attractive as an employer have been deliberately peeled away. Management rationalizes this by saying the staff needs to "step it up", so Centro can remain competitive in the marketplace. The most troubling aspect to me was the shift towards a top-down, almost tyrannical management style. Employee feedback is now regarded as dissent, and people who dare to speak up are stigmatized as negative and humiliated in front of their peers. Due to this, almost half of the engineering team has left since June. This turnover, in no small part, has to do with new management in engineering. Health insurance premium for employees with a family is by far the highest I've paid in my career.

1.0
Jul 15, 2021

There's a reason why there are so many job openings here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ferris Bueller days off were nice.

Cons

Pay was not competitive (even before Covid times, but especially now when you can work from anywhere). I never received merit raises or cost-of-living raises in my tenure, despite having excellent performance reviews, being a top performer, and Centro making a profit year after year. There is no transparency from the org over how raises and promotions are decided and what you need to do to qualify for one. Some departments will give out raises/promotions but I guess Centro doesn't prioritize all of their departments, as it seems many departments just don't have the budget. Easiest way to get promoted or to get a raise is to leave the company unless you are in one of the well funded departments or your department has already had multiple departures. You are expected to have job responsibilities outside your job description. These job responsibilities vary widely between team members with the same title. Be prepared to be be overworked and burnt out with no support from management when you go to them for help. Managers are out of touch regarding your day-to-day responsibilities. If you want any credit for your accomplishments to get a raise or a promotion, you need to request a peer review because your manager doesn't understand your job responsibilities. Weak leadership in the tech organization is causing a mass exodus of talent. Management is blaming talent leaving on their staff being poached by other companies, when in reality people are leaving for the reasons listed in this review.

avatar
Basis Technologies Response
4y
Thank you for sharing your honest feedback regarding your time with us. I’m disappointed that you felt as though your performance wasn’t recognized and you didn’t get the support you needed from management. While we’re not aware of your specific situation, I can say that we have rolled out an entirely new performance management and assessment program to add additional transparency and accountability to our merit and promotion processes. We’ve added to and strengthened our technical leadership and are extremely excited about the team we have in place. Retention is one of our top priorities! If you have additional feedback on your specific situation, please email tellusmore@basis.net. I’d be interested in hearing more. Emily Barron (EVP, Talent and Development)
5.0
Mar 29, 2016

Smart and Generous Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Centro experience varies by team according to who you work with (including from a role, coworker, office location, and client standpoint). Prospective employees should understand that an employee’s experience is tailored depending on these factors. That being said, it seems that the Centro culture makes it a great place to work for a majority of employees. Centro offers employees a great deal of upsides including: 401(k) & HSA contributions, unlimited vacation, sabbatical, gym reimbursement, and the opportunity to transfer between positions/offices when company & employee goals align. No company is perfect, and neither is Centro. But if you’re looking for a top place to work in the ad industry, I would recommend Centro. More than the material benefits, the intangibles (such as feeling challenged at work and believing in the company’s mission) contribute to feeling satisfied. Centro sits in a unique position within the ad tech marketplace which is constantly evolving, and the company is frequently iterating on its products and services in order to better serve the industry. Some people, including some employees, may see this as a negative because of the company’s need for continual realignment (this included changes near the end of 2015). But many others see this as a positive, because although it’s a large company, it is still highly adaptable to meeting the needs of the market on a real-time basis. It's fun to be a part of a company that you feel is contributing to something larger than yourself. The company, which is still led by the founder/CEO, has made well-informed, strategic decisions for acquisitions and areas of growth. The company does take risks to position itself as a leader, and while not all of them have led to immediate returns or without their hiccups, the leadership is humble and has been quick to take responsibility and correct course rather than fall behind the industry. Centro’s track record proves that the CEO and leadership are more focused on integrity and the long game than they are with status quo or quick gains in the short run. This fits well with employees who are intrinsically motivated and see their work as an investment into the future version of Centro.

Cons

A good review of Centro doesn’t mean that it’s an easy place to work. It’s not all downhill coasting; you must be prepared to work hard. Some employees have a sense of entitlement, perhaps partly developed because Centro is a generous place of work. As stated in its manifesto, Centro works well for those who have a sense of personal responsibility: “Each person is responsible for her/his own improvement, the improvement of those around them, and the improvement of the company.” Centro is a wide company with many different types of roles available, but the hierarchy isn’t always as deep. Growth most often refers to expanding your own skills, knowledge and capabilities, not necessarily by way of title and salary. It’s not the kind of company where you automatically move up into a new role or title each year.

Viewing 13 - 15 of 444 Reviews

Glassdoor has 487 Basis Technologies reviews submitted anonymously by Basis Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Basis Technologies is right for you.