Bath Fitter reviews

3.2

56% would recommend to a friend

(622 total reviews)
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Glenn Cotton

68% approve of CEO

44% positive business outlook

Bath Fitter has an employee rating of 3.2 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath Fitter employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

622 reviews
2.0
Aug 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The employees are good at what they do and get along great.

Cons

Going from a privately owned franchise (approx. 20 employees) to one of thousands, I was lost in the abyss of a Human Resource department 800 miles away following a surgery only weeks after take over.

1.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Not one pro with this company.

Cons

This is most likely the worst job/company I have ever been employed with. During the interview process they didn't disclose that the Newark, CA location was in absolute shambles! The phone rings constantly with extremely angry customers wanting to know when their bathtub remodel with start or be completed. Some people have been left hanging with a half done bathtub for over 5-6 months. So imagine walking in blindly to a horrible and chaotic business. After about a week or two you start to get blamed for things that happened 4-5 years ago. There are so many companies paying more and you have to do way less. This place is only for the desperate. Everyday was a nightmare! I quit after 2 months. Literally sat at my desk one day and said "today is the day" Please don't walk past this place, RUN!!!

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Bath Fitter Response
3y
Thank you for your feedback regarding your work experience at Bath Fitter.
1.0
Jun 2, 2021

Frustrating

Recommend
CEO approval
Business Outlook

Pros

The job and industry are both interesting.

Cons

Management. Plain and simple. I didn’t receive adequate training. The staff I inherited weren’t adequately trained prior to my hire either. When my entire staff contracted COVID, I was forced to do the ISR, CSA, and AC jobs by myself. All while being with the company less than 90 days. My manager not once reached out to help or provide guidance. She left on vacation and never notified me or directed me to someone else in case I needed help or had questions. Upon her return, she was quick to be critical of the job I was doing, although my branch sales and installations were up. When I mentioned this to her, she wasted no time in letting me know that the improvement in the branch wasn’t attributed to my efforts. She attributed it to the economy turning around as COVID was diminishing. Needless to say, that deflated the drive and will I had built to continue improving. When you are hired, management stresses that you need to be available essentially every day for most of the day. Yet, they are not available when you need them. Also at the time of hire they urge you to ask as many questions as possible because according to them, this is not a job you learn in 3-9 months. I was criticized for asking questions. Bath Fitter stresses a friendly culture, but management is definitely not friendly. It’s evident they are not good leaders, are not sufficiently prepared or educated to lead, and are much too insecure to be a leader.

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Bath Fitter Response
4y
Thank you for your feedback regarding your work experience at Bath Fitter.
Viewing 10 - 12 of 622 Reviews

Glassdoor has 661 Bath Fitter reviews submitted anonymously by Bath Fitter employees. Read employee reviews and ratings on Glassdoor to decide if Bath Fitter is right for you.