Bath Fitter reviews

3.2

56% would recommend to a friend

(622 total reviews)
avatar

Glenn Cotton

68% approve of CEO

44% positive business outlook

Bath Fitter has an employee rating of 3.2 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath Fitter employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

622 reviews
1.0
Oct 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Employees all get along. If you start today, you'll probably be second in high seniority

Cons

Straight commision. Use your own vehicle, no vehicle allowance, no gas allowance, no expense reimbursement. Required to be on call 12 hours a day without compensation. Sales manager is also a salesman on commision plus a small salary. Over a sixty mile radius sales territory. When interviewed, was told to expect 2 to 3 QUALIFIED leads a day. Turns out we were lucky to get one. Except the manager who always had two. Many days we got none. They covered it up by saying they wanted us to trane that day. The only qualification was they were breathing, The manager, who was horrible salesman, cherry picked through the leads to get what he thought were laydowns. Also would not let us go back on a call even if they asked for us. He would take the sale that we already set up, Most leads would tell you they just made the appointment to get the call center to quit calling. Many leads would be cancelled before you got there. Many times I would get a call from the HQ call center minutes before arriving to the home. Which meant 60+ miles there and back. Frankly, what little money you do make, you eat up in gas. Their solution was "you can right off the mileage at the end of the year on your taxes", True, however my gas station required I pay them every day. Longest seniority for salesman in the Grand Rapids branch was 6 months. The top salesman, who they liked to use as an example, had one good month, and quit the day he got paid. Figured he broke even and cut his losses.

1.0
Mar 31, 2018

TERRIBLE Management

Recommend
CEO approval
Business Outlook

Pros

I honestly can't think of any

Cons

LOW commissions on overpriced tubs, favoritism by management, nasty attitudes, management pits employees against each other, unfair to senior workers No one should be treated as badly as management in that office treats employees. They care nothing about people’s personal lives or problems. A very very stressful job.

avatar
Bath Fitter Response
8y
Hi, we appreciate you taking the time to leave a review!
1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

-Most of the people are kind -Hours (8-4:30) are nice -Supervisor while young, seems to genuinely care about the employees and seems to do his best to duct tape a sinking ship Unfortunately that's really all I can say (currently seeking other employment)

Cons

-Corporate is run like a day care (with good reason - the type of workers you attract with the things below aren't good workers and tend to be uneducated and trashy) -Pay is absolute trash, starting wage at the Amazon warehouse next door is $3 an hour higher than what BF pays with a year of experience and after a $1 raise your first year, you're capped at 3% REGARDLESS of how much extra work you do (or don't do) or how well you do your job [no incentive to work hard] -Pay also varies GREATLY depending on what department you find yourself in, I.E. Admins start at $14 when PCs start at $12 and do just as much work (I've done both jobs) -Management tries to run everything from behind closed doors (heart-to-heart department meetings are held monthly [or more often] in an effort to keep the ENTIRE DEPARTMENT from walking out) -The owners literally couldn't care less about the department, and their attitude towards customer care is noted more and more as during "Employees First" month they remove any and all overtime from now on after we went above and beyond our production goal -Company is run on fear; HR is a joke, you're not allowed to discuss pay in the workplace (which is illegal), they can fire anyone at anytime for any or no reason, and the department is moving more towards a call center everyday -The new department director who seems to be slowly taking over is a downright jerk. One second he seems to defend us as workers and the next he acts as if we are all wasted space and easily replaceable -Evidently a basic understanding of the English language isn't a requirement to be a Lead PC, the newly promoted one uses "Welkie" and "Pronunciated" in email and verbal correspondence with coworkers and customers -No training is given to new hires, I had less than one week of "shadow training" (consisting of sitting with an employee who did nothing but badmouth the job and company) before being given several of the most difficult offices and left to it -Asking questions is a great way to get your head bitten off, you'll have better luck getting an audience with the department supervisor than the leads

Viewing 25 - 27 of 622 Reviews

Glassdoor has 661 Bath Fitter reviews submitted anonymously by Bath Fitter employees. Read employee reviews and ratings on Glassdoor to decide if Bath Fitter is right for you.