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Baystate Health

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Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)
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Peter D. Banko

11% approve of CEO

37% positive business outlook

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

621 reviews
3.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Conveniently located, regular hours, employees genuinely care for patient well-being.

Cons

Financial instability resulting in layoffs and cuts mean the remaining staff is responsible for a greater workload as multiple roles have been consolidated or eliminated. Patients regularly complain of long wait times with the contact center and difficulty securing appointments due to limited provider availability. Pay raises not commensurate with rising cost of living.

5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Sweet patients, good management, fair benefits

Cons

Raises aren’t much, don’t promote from within

4.0
Oct 1, 2025

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly coworkers who help with anything that is needed

Cons

short staffed with high risk patients

Viewing 28 - 30 of 621 Reviews

Glassdoor has 671 Baystate Health reviews submitted anonymously by Baystate Health employees. Read employee reviews and ratings on Glassdoor to decide if Baystate Health is right for you.