Baystate Health reviews

A culture of anxiousness where things need to be done RIGHT NOW! There is always urgency but things are run inefficiently. Need cooperation from other departments to be effective, doesn't happen frequently.

Employee perks have slowly disappeared and along with that, morale. Visitors used to be able to fill out slip, recognizing our good work...get five and receive $50. That was cut. Now, visitor gets a "chance" to give BMC money in recognition of our good work. Although BMC actually own its own very profitable insurance company, all co-pays have skyrocketed and premiums continue to rise. No matter how much money they make, it's never enough. We know when we get the letter that opens, "We value your commitment..." it's time to get ready for yet more sacrifice. Because ti is run like a business, although it is non-profit, it persists in micromanaging how nurses work. Nursing, is, in inherently unpredictable. Treating it as assembly line work results in fragmented and short staffing and unsafe patient scenarios. This has become the norm at BMC. We lost the ability to park on campus and must now bus in from a distant lot. We must now show up 15 early(on out time) as we often must wait until the bus is full before it departs. We are not compensated for this time. At shift's end, it is common, once again, to have to wait for the bus to arrive. Recently, any work over 12 hours is straight time unless it happens to exceed 40-hours. One might think having to stay beyond 12 hours in order to complete the workload might constitute a dedication worthy of overtime. Not anymore. Finally, as part-timer, my insurance premium is about 300% more than a full timer, same coverage, same policy. I asked the CEO to rationalize this gross disparity....to paraphrase, he told me others do it so we do it.