Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Benefits are great and competitive." ((in 47 reviews)); "Good managent with good pay" ((in 45 reviews)); "Good people but they will not pay my bills" ((in 27 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 24 reviews)); "Salaries are competitive." ((in 13 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 17 reviews)); "Incompetent managers" ((in 9 reviews)); "Bullying tactics (undermining and gas lighting) are acceptable from upper management who are more concerned with what color scrubs your team wears than whether or not they have the resources to care for their patients properly." ((in 8 reviews)); "Bad parking" ((in 7 reviews)); "Long Hours, Standing A lot, Walking alot" ((in 7 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (621 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

621 reviews

4.0

Feb 27, 2025

Working at Baystate

Food service ambassador

Recommend

CEO approval

Business Outlook

Pros

- Access to teamwork and collective problem-solving. - Support from management and peers.

Cons

Limited Flexibility: - Fixed hours and locations can restrict personal freedom. - Less control over work-life balance.

4.0

Feb 24, 2025

Not a bad place to work

Training coordinator

Recommend

CEO approval

Business Outlook

Pros

Decent pay, benefits and the opportunity to help people.

Cons

Administration treats themselves much better than they treat employees.

5.0

Feb 20, 2025

Okay

Physical therapist

Recommend

CEO approval

Business Outlook

Pros

Fine but worth it I guess

Cons

Horrible administration but whatever it’s fine

Viewing 52 - 54 of 621 Reviews

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Jobs at Baystate Health

Contact Center Representative

Healthcare Security Officer

Regional Medical Staff Specialist

ED Registration Representative