Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Benefits are great and competitive." ((in 47 reviews)); "Good managent with good pay" ((in 45 reviews)); "Good people but they will not pay my bills" ((in 27 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 24 reviews)); "Salaries are competitive." ((in 13 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 17 reviews)); "Incompetent managers" ((in 9 reviews)); "Bullying tactics (undermining and gas lighting) are acceptable from upper management who are more concerned with what color scrubs your team wears than whether or not they have the resources to care for their patients properly." ((in 8 reviews)); "Bad parking" ((in 7 reviews)); "Long Hours, Standing A lot, Walking alot" ((in 7 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (621 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

621 reviews

4.0

Sep 13, 2016

Overall a good employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great organization and mission. Nice and smart co-workers most dedicated to providing great care.

Cons

Benefits dwindled over the years. Budget is the most primary concern for administration positions and bleeds into the culture.

2.0

Sep 13, 2016

Corporate corporate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really great patients and community. Other employees are lovely.

Cons

Mergers and acquisitions of smaller community hospitals great for business but terrible communication by management through a high stress process.

4.0

Aug 17, 2016

Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great invironment to work

Cons

Overworked to the max on most days

Viewing 565 - 567 of 621 Reviews

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Jobs at Baystate Health

Contact Center Representative

On Site Registration & Financial Rep

Clinical Pharmacist II – Per Diem

ED Registration Representative

Oncology/Hematology Manager