Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Good benefits and lots of resources" ((in 44 reviews)); "Good pay and hours" ((in 39 reviews)); "Good people but they will not pay my bills" ((in 30 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 23 reviews)); "work life balance is good" ((in 11 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 16 reviews)); "Low salary over worked staff" ((in 12 reviews)); "Example 5) A manager made everyone sign an HR paperwork that forbids any aggressive behavior while they were the most aggressive person in that hospital." ((in 11 reviews)); "Bullying tactics (undermining and gas lighting) are acceptable from upper management who are more concerned with what color scrubs your team wears than whether or not they have the resources to care for their patients properly." ((in 8 reviews)); "Bad parking" ((in 7 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.7

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

621 reviews

2.0

Feb 19, 2016

Honest comments and true experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salaries are competitive. Benefits are not.

Cons

Benefits are lousy and even though they use the terms such as 'healthy life' their benefits' package do not reflect it. Poor vacation and personal time banks. Time off policies are not applied consistently, if you are lucky enough to have a manager that likes you then you will experience some flexibility; if not, then good luck to you. Senior to Mid-level leadership is NOT made accountable but yet those in not a leadership roles will have to follow very strict guidelines. Not a friendly work environment to people of creative thinking and also people of color - at any position or level. This organization was a huge disappointment. Their administrative practices and systems are outdated. Leadership spends a lot of time undercutting each other even though they pretend to be cooperating with each other.

4.0

Apr 15, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent organization. Great mission. Wonderful people.

Cons

Baystate Health senior leaders do not always walk the talk. We are a patient driven organization, however leadership appointments and key business decisions are often seem politically driven. Baystate has too many fluff leaders -- big title, huge salary, zero accountability. When it's time to tighten the belt, low level workers who are critical to service delivery are cut, but never the grossly overpaid administrative and physician leaders.

3.0

Jul 7, 2012

A good institution that could and should do better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The health system takes its mission very seriously and delivers good care. A lot of good people work there.In terms of employee satisfaction, they are at least trying to make things better, though they have a long way to go.

Cons

1) Work life balance is almost entirely absent, though the employer pays lip service to it. 2) Professional development sorely lacking in all too many instances. 3) Out of control managers not kept in check.

Viewing 58 - 60 of 621 Reviews

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Jobs at Baystate Health

Contact Center Representative

Regional Security Officer

Regional Security Officer

Clinical Pharmacist II – Per Diem