Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"good benefits if you keep your care at Baystate" ((in 47 reviews)); "Good pay and hours" ((in 40 reviews)); "Good people but they will not pay my bills" ((in 25 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 20 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 16 reviews)); "Example 5) A manager made everyone sign an HR paperwork that forbids any aggressive behavior while they were the most aggressive person in that hospital." ((in 12 reviews)); "Low salary over worked staff" ((in 11 reviews)); "Bullying tactics (undermining and gas lighting) are acceptable from upper management who are more concerned with what color scrubs your team wears than whether or not they have the resources to care for their patients properly." ((in 10 reviews)); "Bad parking" ((in 8 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.7

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

621 reviews

1.0

Nov 7, 2021

If you want to work your butt off

Physician assistant

Recommend

CEO approval

Business Outlook

Pros

Most comprehensive facility for Med surg in region

Cons

Exhausted and little support from admin

1.0

Oct 4, 2021

Poor management

Certified nursing assistant cna

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Decent benefits and time off

Cons

Poor management. Poor communication and over all poor place to work

1.0

Aug 23, 2021

Racist HR Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you’re seeking career advancement, supportive leadership and your white, HR is the department for you.

Cons

Baystate HR is extremely racist, they promote only white people. They have diverse employees and they never consider for promotional opportunities. Instead of providing you with tools to be successful they constantly tell you “you don’t have a future here”. They hired someone to a position they have no experience but guess why they were hired, Check her skin color, you guessed it she white. Happened more than 4 times in the last 3-4 years. The Director loves to intimidate her team, if you don’t have blonde hair or white she won’t pay give you the time or day. Leadership in hr is a joke.

Viewing 79 - 81 of 621 Reviews

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Jobs at Baystate Health

Senior Leadership & Organizational Development Partner

Director of Facilities, Planning, Design

RN Med Surg Tele Springfield 1400 Nights

Registered Nurse Medical Surgical Tele Springfield 1400 Days

Registered Nurse Med Surg Tele Springfield 1400 Nights