Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Good managent with good pay" ((in 46 reviews)); "Good benefits and lots of resources" ((in 45 reviews)); "Good people but they will not pay my bills" ((in 26 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 25 reviews)); "work life balance is good" ((in 11 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 16 reviews)); "Lack of strong leadership makes middle managers frustrated and impotent" ((in 12 reviews)); "Bullying tactics (undermining and gas lighting) are acceptable from upper management who are more concerned with what color scrubs your team wears than whether or not they have the resources to care for their patients properly." ((in 11 reviews)); "Low salary over worked staff" ((in 11 reviews)); "Bad parking" ((in 9 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (621 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

621 reviews

4.0

Jan 12, 2026

Big company

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Good pay, focused on career development and growth

Cons

Benefits, poor staffing ratios, sick time

3.0

Dec 15, 2025

Lots of changes happenening - Not stable

Research assistant

Recommend

CEO approval

Business Outlook

Pros

great benefits, great pay, great team, great mission

Cons

poor leadership, unstable, poor direction

3.0

Dec 8, 2025

.

Accounts receivable

Recommend

CEO approval

Business Outlook

Pros

Reimbursements from company was good

Cons

The pay is not that great

Viewing 22 - 24 of 621 Reviews

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Jobs at Baystate Health

Inpatient Phlebotomist

Healthcare Security Officer

ED Patient Registration Rep

Medical Laboratory Scientist I

ED Tech 7a-7:30p 36hr/wk