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Beacon Communities LLC

Engaged Employer

Beacon Communities LLC reviews

3.7

68% would recommend to a friend

(477 total reviews)
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Dara Kovel

84% approve of CEO

76% positive business outlook

Beacon Communities LLC has an employee rating of 3.7 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Beacon Communities LLC employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

477 reviews
2.0
May 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Activities, Employee Outings, Some of the Trainings. Some Management really care about you and want to see you succeed. IT department has great employees that guide/train you on software issues.

Cons

Depending on your management is a hit or miss. If you work under a great RVP you'll be successful given the right training, support and tools. If you end up with horrible management (RVP's, Property Managers/Area Managers etc) your work life will be dreadful to say the least. Upper management needs to visit properties more often to get a more actual understanding of what is going on instead of just asking the local or regional/area managers. They cannot fix problems unless they confront them on their own. The upper management tends to trust entirely on what managers say/do instead of conducting thorough investigations by asking onsite employees. Regional/Area Managers tend to deplete the meaning of Teamwork, instead of working together for a goal they compete between each other and put faults between Administration and Maintenance. Some Management harass employees to lie and hide issues and when you refuse they retaliate. It's unfortunate because it seems like the company could become very successful but due to some rotten apples it holds it off and creates constant employee turnovers and further issues. Also, trainings need to be more specific to sites. There are general trainings that don't need to be specific to sites (Fair Housing, Customer Service Etc) but other trainings need to be site specific/onsite so employees who start new don't get lost in general terms that don't necessarily apply to their property. Ongoing onsite training would also be a plus, although there is email/phone communication nothing compares to actual day to day onsite training! Some employees at the corporate level are very professional and help onsite employees in a very courteous manner, but other departments are not as willing to help and you are frowned upon for contacting them.

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Beacon Communities LLC Response
11y
Good afternoon, On behalf of the team at Beacon, I sincerely apologize that your experience did not match our intention of being a best place to work. I also want to thank you for taking the time to give us your feedback. We are reviewing your feedback and all the areas in which we failed to deliver a great work experience to you. Beacon is committed to our open door policy which extends to my office. We also have an anonymous integrity tip line for employees to report any interpersonal or HR related issues that they are not comfortable discussing with their supervisors or which involve their supervisors. Regarding property visits, we do require all supervisors to visit their properties regularly. Pam Goodman, our CEO, and myself regularly tour properties and meet with property level team members to give them a chance to voice their concerns or any suggestions for improving Beacon. We are also working hard to offer training more often and in more locations to better serve our property teams. This, in addition to a more robust mentoring program as an extension of our 90-day onboarding checklist should allow all property team members to receive adequate support to be successful. Again, Beacon is very committed to open communication throughout all levels of the organization. We are very grateful that you provided us this feedback which we might learn from and I invite you to contact me directly to discuss the concerns mentioned in your review. Sincerely, Jeff Baker, President
2.0
Sep 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Most people are nice to your face however it seems as though if you don't agree with things you are considered negative. During the time I was there many employees expressed disappointment but were very afraid to express it to management being feared to be viewed as negative. Anonymous reviews of the management company were sent out and even these reviews were returned with skepticism that they were anonymous.

Cons

The maintenance team seems to run the show. And I would agree with another reviewer that property managers are left in the dark until the very end and a chain of email and will be sent to the manager. This includes changes in staff where employees start working at your site with no notification or are removed with little to no notice. A Communication promise is sent out monthly which is basically a pretty newsletter about where people have gone on vacation or new babies. Oh yes if your favored you will get a mention. There is definitely favoritism in this company.

1.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home opportunities and early release Fridays for *some*

Cons

- Gaslighting starts from the interview process all the way through to the end of your career - Major layoffs! It appears they’re just hiring to fill an investor quota and they laying off at the 90 day mark! - Overload of work even though they promise a work life balance - They pitch 1/2 day Fridays year round but I never had one. When I brought it up to my direct report he chuckled and goes “yeah! I’ve never had a early release Friday” - Their health insurance was TERRIBLE! Especially if you’re thinking of a family plan. When I got on the benefit plan people were in shock when they said the biweekly amount that needed to be paid. We even had a lady ask if it was a mistake and if that was the monthly amount - I was let go with no written warning - Communication was awful! My direct report scolded me on teams saying I never followed up with him or completed my tasks after I followed up same day and accomplished all tasks required! HE WAS THE ONE who messed up and missed my message! There were multiple instances that appeared to seem like everyone was pointing the finger at one another with no responsibility. You can definitely sense tension throughout the team. - I was told how great I was doing and got assigned the largest close the company has ever handled and after I finished the close I was let go with no warning. I hopped on my weekly touch base to be told I was being terminated for “performance.” I was SHOCKED! I even followed up with HR asking how this happened and if they could site any situations as to why I was being let go and just got the short response of “due to performance” I have NEVER been terminated from a company and any previous employer would tell you I’m one of the hardest working employees they’ve had. - HR was impossible to get in touch with after being let go. I would send an email 1-2 times a day and leave voicemails with no response for 12 days until I added higher ups in the company. - The training process was terrible! They have absolutely no policies and procedures in place and by week 2 I was being asked to put together training guides for processes that no one seemed to know what to do. - Transparency was non existent. My direct report was always encouraging me and saying how great I was doing and then would flip a switch a day later towards the end. - My direct report also took 2 separate vacations while I was in my 90 day trial period and had me assisting with not only my portfolio that I was just learning/ getting up to speed with but also working on reporting that hadn’t been filed online in months for his portfolio. - I worked so many late nights/ hours with absolutely no appreciation - Any suggestion that I made to create process efficiencies was shut down. -I was also told during my interview that they cover maternity leave 100% which they don’t! They just allow you to apply for FMLA. I expressed my desire to have more children and I honestly believe that that factored into why I was being let go. As much as they preach work life balance when talking to other mothers at the corporate outing they all expressed that they felt pressured to come back after 3 months and could not take extended leave as they felt it was frowned upon.

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Beacon Communities LLC Response
1y
Thank you for sharing your experience. We regret to hear that your time with us did not meet your expectations. We strive to support each team member’s success through open, honest communication, including fair feedback on each employee’s performance. A key goal of keeping our team members engaged and content is offering a competitive total compensation package, which includes pay, bonuses, and benefits. We assess our total compensation package annually to stay ahead of trends and keep our turnover rate below the industry average. We wish you the best in your future endeavors.
Viewing 16 - 18 of 477 Reviews

Glassdoor has 498 Beacon Communities LLC reviews submitted anonymously by Beacon Communities LLC employees. Read employee reviews and ratings on Glassdoor to decide if Beacon Communities LLC is right for you.