Belk reviews

3.1

41% would recommend to a friend

(3,873 total reviews)

Don Hendricks

45% approve of CEO

35% positive business outlook

Belk has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Belk employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jul 20, 2011
Recommend
CEO approval
Business Outlook

Pros

One of the only positive aspects of working for Belk was the employee discount and the option of paying by check or cash for your purchases. Belk does not force you to use their store card to receive your discount like many other retailers do.

Cons

One of my biggest complaints is your hourly wage is never guaranteed. You will receive a pay cut if your personal sales does not fall within their chart. The higher your hourly wage the higher sales volume you have to produce. They make the goals so astronomical that it is almost impossible to achieve them if you are in a low volume store. Belk executives like to brag that they are the largest privately owned retailer. However they run the company like it is a one store mom and pop operation. I would never recommend anyone to work for this company.

3.0
Jun 3, 2012

Depends on the manager

Recommend
CEO approval
Business Outlook

Pros

- Business is booming - Discount on purchases at the store

Cons

- "Full time" is 35 hours a week - In order to be a full time employee, you must be available every day of the week, all hours. (Forget trying to take any classes or scheduling events for your kids) - Bare minimum of recognition for a job well done (if you get that much) - Standards for sales change every other week, apparently at division's whim - Store can be a top 10 sales performer within the company and still get chewed out on a weekly basis, leading to them making the sales associates miserable

3.0
Feb 28, 2012

No opportunity for advancement at smaller stores.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Belk pays associates fairly well. It's easy to request time off, and it's almost always approved as long as you request by the deadline. A lot of the associates are good friends with each other, making going to work pleasurable.

Cons

Pay for performance! It would be alright if all I had to do was sell and open credit apps, but associates have to do virtually EVERYTHING: markdowns, retickets, putting out stock, setting the floor according to the planogram, maintain hourly sales goals, maintain credit goals, helps customers find things, returns, set sales, change signs...EVERYTHING, yet we are refered to as sales associates and are paid based on our selling. During markdowns, they'll have you come in 2 hours before the store opens to markdown, and this counts against your sales. If you're a hard worker/good employee, management will want you to help them with all these different projects, during which you aren't on the register, which means you're losing sales. The lazy or incompetant associates aren't asked to do anything, so they just sit on the register racking up sales, meanwhile the good associates lose sales and get their pay docked. I hear they are FINALLY changing this, and will have operations teams to do all the 'dirty work' like how Dillard's and Macy's do, though they'll probably increase our sales and credit goals since that's gonna be our main priority now. Also, if you work at a smaller store like I do, there is virtually NO opportunity for advancement within the company. They advertise things like the ASM Development Program, which trains sales associates to be area managers, the only problem is that smaller stores like mine don't have money/hours allotted for a manager trainee, so the only way I'd be able to train would be to transfer to a larger store and apply.

Viewing 3787 - 3789 of 3,873 Reviews

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