Is Ben & Jerry's a good company to work for?

Ben & Jerry's has an overall rating of 4.1 out of 5, based on over 550 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 89% of employees would recommend working at Ben & Jerry's to a friend and 78% have a positive outlook for the business. The best reviews about Ben & Jerry's have been left by employees working as Shift Lead , Shift Leader and Ice Cream Scooper .

Does Ben & Jerry's pay their employees well?

According to anonymously submitted Glassdoor reviews, Ben & Jerry's employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Ben & Jerry's. This rating has been stable over the past 12 months.

How satisfied are employees working at Ben & Jerry's?

89% of Ben & Jerry's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ben & Jerry's 4.3 out of 5 for work life balance, 4.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ben & Jerry's?

Ice Cream Scooper (96) , Shift Leader (44) , Scooper (41) , Cashier (11) , Manager (11) , Shift Lead (10) , Assistant Manager (9) , Atendente (8) , Ice Cream Scooper and Cashier (8) , Sales Associate (6) , Store Manager (6) , Sales Associate/Cashier (5) , Customer Service Representative (4) , Shift Manager (4) , Tour Guide (4)

What are the pros of working at Ben & Jerry's according to real employee reviews?

"You get free ice cream and it is pretty chill until rush hour (around 11:00pm)" ((in 39 reviews)); "Lots of great people to work with" ((in 20 reviews)); "Coworkers were great." ((in 19 reviews)); "Flexible hours help with work/life balance." ((in 17 reviews)); "Friendly staff and shift leaders" ((in 14 reviews))

What are the cons of working at Ben & Jerry's according to real employee reviews?

"Low pay and no ability to control schedule most likely." ((in 23 reviews)); "Management is poor, difficult to get along" ((in 20 reviews)); "Very low salary for part timers" ((in 6 reviews)); "Minimal staffing and long hours" ((in 3 reviews))

What are the top reviewed Ben & Jerry's locations?

Boston , Burlington , New York , Waterbury , Washington , Saint Albans , South Burlington , Nashville , San Francisco , Portland , Chicago , Yorktown , Fairfax , Saratoga Springs , Greensboro , Raleigh , Memphis , Miami , Braintree , Athens , Albany , Ann Arbor , Burbank , San Diego , Manchester , Sarasota , Reston , Asheville , Charlotte , Guaynabo

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Ben & Jerry's

Ben & Jerry's reviews

4.1

89% would recommend to a friend

(482 total reviews)

Matthew McCarthy

96% approve of CEO

78% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.3

Work/Life balance

3.7

Senior management

3.5

Compensation and benefits

3.0

Career opportunities

Ben & Jerry's has an employee rating of 4.1 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ben & Jerry's employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

5.0

Jun 9, 2026

Positive culture and management, but pay is low

Shift lead

Recommend

CEO approval

Business Outlook

Pros

Good culture Good management 100% Time off acceptance

Cons

Management asks a lot from employees occasionally Low base pay

5.0

Apr 28, 2026

Great company culture with caring leadership

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

One of the best employers I have ever worked for. The owners and managers actually care about their employees and the community they serve in. They raise money for charity on numerous occasions, make donations to organizations that are having a positive impact in the community and even give back during their own personal time to make the community a better place. This company isnt just about making a profit. They genuinely care about their community and the leadership team of this shop shows it in all they do from their employees to the customers.

Cons

I did not have any cons when I worked there. It does get slow in the winter time and staff is reduced, however they are innovative in coming up with projects, plans and events to make up for the slow times or reduced operating hours.

4.0

Mar 13, 2026

Scooper at Ben and Jerry

Scooper

Recommend

CEO approval

Business Outlook

Pros

Great working environment and an understanding manager

Cons

Not much that I can think of

Viewing 4 - 6 of 482 Reviews

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Jobs at Ben & Jerry's

Ice Cream Scooper/Cashier

Assistant Store Manager