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Benchmark Electronics

Engaged Employer

Benchmark Electronics reviews

3.0

38% would recommend to a friend

(78 total reviews)

Jeff Benck

55% approve of CEO

37% positive business outlook

Reviews by job title

78 reviews

Reviews about "Culture"

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1.0
Dec 11, 2023

Worst Culture Ever

Recommend
CEO approval
Business Outlook

Pros

Plenty of work, including weekends. Location right off the 10.

Cons

The overtime is due to the QC department being very green; this causes line down situations for no real reason. Every customer is on the edge in regards to Quality and OTD. Roles and responsibilities are not clearly defined or enforced, lots of overstepping between departments. Little to no accountability between departments. Executive leadership has let this plant fail for over a year, only recently have they done a "sweep" to try to improve. Hands down the worst culture I have ever seen, no accountability. Employees are argumentative with management, and it is allowed. Promote and reward the managers that are part of the problem vs keeping down the people that are part of the solution.

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Benchmark Electronics Response
2y
Thank you for sharing your experience in Phoenix with us. We are concerned to learn about the issues you've highlighted, as they were not previously brought to our attention in such detail. The points you raised about unclear roles and responsibilities and the lack of accountability between departments are also being taken seriously. We will review communication channels to ensure clarity in roles and expectations to foster a more collaborative and efficient work environment. We also acknowledge your concerns about executive leadership and their awareness of these challenges. Feedback like yours gives us the opportunity to address these matters in a timely manner to retain our employees and increase engagement at the site. We remain committed to better understanding and addressing these issues. We do solicit comprehensive feedback from our teams in 360-degree reviews for our senior leaders. Your comments about the work culture and management-employee relations are particularly concerning. Employees are encouraged to have an open line of communication with their leadership team and HR business partner. If you wish to remain anonymous, employees can contact our EthicsPoint Hotline to report violations of our Code of Conduct. We appreciate your candor. It is only through such honest assessments that we can ensure our workplace is one where all employees feel valued and supported. We regret any negative experiences you had and will use your feedback as a catalyst for positive change. Thank you again, and we wish you success in the future.
3.0
Oct 28, 2023

Good and bad

Recommend
CEO approval
Business Outlook

Pros

Clean, interesting, challenging, and for the most part nice people to work with.

Cons

Some inequity in treatment of coworkers. Mainly english speaking only for training.

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Benchmark Electronics Response
2y
We greatly appreciate your feedback and are thrilled that you find the work environment at Benchmark clean, interesting, and challenging. It's heartening to know that you value the camaraderie of most of our team members. We take your observations seriously, especially those pertaining to the treatment of coworkers and language inclusivity. We believe in fostering a fair and diverse workplace, and your feedback provides us with an opportunity to improve. The suggestion to translate work instructions into Spanish for a bilingual workplace is a valuable one to make our training more accessible. Thank you for helping us shape a better and more inclusive work environment. We remain committed to ensuring that every member of our Benchmark team feels valued and understood.
2.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Very flexible when taking time off

Cons

Management is very unorganized and little transparency

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Benchmark Electronics Response
2y
We are glad to hear that you found our time-off policy to be flexible. At Benchmark, we understand the importance of work-life balance and strive to provide our employees with the flexibility they need to maintain a healthy personal and professional life. However, we are disappointed to learn that you found our management to be unorganized and lacking transparency. We believe in open communication and effective leadership and continuously work towards improving our management practices to ensure that our teams have the necessary support and guidance to excel in their roles. Regarding transparency, we acknowledge that it is vital for employees to have a clear understanding of the company's direction and goals. We regularly hold meetings to discuss our plans and ensure alignment across the organization. We apologize if you felt that these discussions were not followed through. We understand the importance of consistency and will take your feedback into account to improve our communication and execution processes. Your feedback is crucial as we strive to create a positive work environment. We are committed to addressing these issues and making necessary improvements to ensure a better experience for our employees. Thank you for your contributions during your time with us. We wish you well in your future endeavors.
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