Does Benefitfocus pay their employees well?

According to anonymously submitted Glassdoor reviews, Benefitfocus employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Benefitfocus. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Benefitfocus?

63% of Benefitfocus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Benefitfocus 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Benefitfocus?

Benefits Administrator (38) , Account Executive (27) , Software Engineer (25) , Manager (23) , Customer Success Manager (22) , Account Manager (20) , Project Manager (17) , Applications Consultant (14) , Sales (12) , Business Analyst (11) , Associate (10) , Director (10) , Implementation Consultant (10) , Solutions Consultant (10) , Consultant (9)

What are the pros of working at Benefitfocus according to real employee reviews?

"Great people and they allow you to try out different departments to see what you like best" ((in 127 reviews)); "renewed focus from leaders with deep industry experience; creating a great culture; focusing on product development with a keen focus on service" ((in 110 reviews)); "Good benefits for self and families" ((in 56 reviews)); "If you enjoy having great coworkers by your side and can block out the corporate rah" ((in 32 reviews)); "Encourages to work from home when absolutely necessary" ((in 28 reviews))

What are the cons of working at Benefitfocus according to real employee reviews?

"Poor management and silencing of employees when they have issues" ((in 52 reviews)); "No training makes it tough to feel confidence in your abilities" ((in 41 reviews)); "Some managers don't even have a degree or a certificate in IT field and have become managers just through favorism." ((in 36 reviews)); "No work/life balance was nonexistant" ((in 33 reviews)); "Poor leadership." ((in 31 reviews))

What are employees saying about Benefitfocus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Benefitfocus layoffs and their outlook for job security at Benefitfocus in 2026.

What are the top reviewed Benefitfocus locations?

Charleston , Daniel Island , Greenville , North Charleston , Chicago , New York , Mount Pleasant , Columbia , Kansas City , Saint Louis , Tulsa , Washington , Charlotte , Raleigh , Cincinnati , San Francisco , Denver , Atlanta , Salt Lake City , Arlington , Chapel Hill , Austin , Dallas , Charleston , Oregon , Los Angeles , Granite Bay , Los Gatos , Seattle , Pittsburgh

Benefitfocus reviews

3.6

63% would recommend to a friend

(995 total reviews)

Andrew Frend

54% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Benefitfocus has an employee rating of 3.6 out of 5 stars, based on 995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benefitfocus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

995 reviews

1.0

Mar 31, 2013

A culture of 'ME'

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The facilities and location are nice. It's a good place to start your career and get some experience.

Cons

BenefitFocus is a lie wrapped in politics, smothered in drama and garnished with fake smiles. It's an unbridled culture of "ME" where management only respects their own agendas and the all mighty dollar; they have no respect for their clients, their employees or their product. Advancement is reserved for those good at lying, backstabbing, blame shifting and taking advantage others. I've seen it from the inside out and frankly it scares me that they manage personal benefit data.

4.0

Mar 31, 2013

Awesome Company and fast growing.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great work environment. Great Perks and free lunch. Soda and water all the time during working hours. Parties for celebrations for a lot of different event.

Cons

None, that I can think of for this work place. It is exciting and fun filled environment where dedicated employees can excel if they apply themselves properly.

2.0

Mar 26, 2013

Need to take a long, hard look in the mirror

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The people are amazing. There is something about having everyone "down in the trenches" that does foster a camaraderie. - If you are lucky enough to have manager(s) that recognize that you are doing a bang up job, you can get some nice bumps in salary.

Cons

- Absolutely no work/life balance. You will work about 60-70 hours a week during the busy season (sometimes more) and sometimes that much during the "off season," which is really rough for those with families because the busiest times are around Thanksgiving/Christmas. - Management continuing to lie about "things getting better." This company couldn't care less about changing the way things are or they would have done it already. The only way things will change is if they start ticking off the clients and they cancel. - Culture is weird. They have these "core values" that mean nothing now. Anticipatory Service...that's a good one, if you have the time to do anything more than answer the 150 emails you get a day from cheesed off clients. Respect the Individual...if there was any respect for the people that work for this company, they would work to make things better for them. Celebrate...the only time I ever heard people celebrating is when they got work off their plate. If I have to hear another cowbell, my ears would bleed. -Sales team running rampant, saying anything and everything just to get someone to sign on the dotted line. Legacy clients are just pretty much ignored in terms of complaints and enhancement requests.

Viewing 952 - 954 of 995 Reviews

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Jobs at Benefitfocus

Benefits Administrator - Contractor

United States

View job

Sr. Software Engineer

Benefitfocus

Benefitfocus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A culture of 'ME'

Awesome Company and fast growing.

Need to take a long, hard look in the mirror

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