Benefitfocus reviews

3.6

63% would recommend to a friend

(995 total reviews)
avatar

Andrew Frend

54% approve of CEO

45% positive business outlook

Benefitfocus has an employee rating of 3.6 out of 5 stars, based on 995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benefitfocus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

995 reviews
2.0
Aug 3, 2009
Recommend
CEO approval
Business Outlook

Pros

This place still has enough good people and enough potential to make a major image turnaround. It started off a great environment to work in, so the mechanics of a great company are in there somewhere.

Cons

The employees pay the penalty of the fast growth being experienced. There are no perks or rewards, only expectations for working excessively long hours and weekends. Engineers are chastised for working less than 50 hours per week. Long hours weren't a problem in the beginning, when people felt a sense of pride and ownership in their work. Now everyone is being task mastered, which makes the "90 hours a week and loving it" mentality vanish quickly.

1.0
Apr 11, 2021

Wish it was better but just miserable

Recommend
CEO approval
Business Outlook

Pros

Located in Charleston even though the offices are not fully open. Made friends while working here.

Cons

No one seems to care. There are a lot of changes in the organization with managers, teams and leadership. A lot of folks got cut and their experience and domain knowledge went with them. Recently a new policy was put in place not to book over lunch hour from noon to one and here we are with people not caring and still booking over lunch. Same ol same ol.

1.0
Aug 30, 2021

Be weary of the constant executive turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some the smartest peers and colleagues

Cons

The volume of executive turnover is frightening. With each new CEO- there have been four in four years mind you, comes a brand new cast of exec teams with them . While some of these appointments are great- there is almost no acknowledgement that the disruption is very damaging. The focus is on finally being profitable and the board fires CEOs or Execs left and right if they aren't delivering in really short amount of time. With these constant hiring and firings, very few people ask the senior leaders reporting to these execs what was working or not working with that leader so they can learn and improve. It's a total mess and not one I'd likely return to. The other is the lip service and zero action on diversity, inclusion and belonging. Be aware that this is a conservative company with no experience diversifying their staff. The lack of awareness of unconscious bias is astounding what year it is.

Viewing 967 - 969 of 995 Reviews

Glassdoor has 1,094 Benefitfocus reviews submitted anonymously by Benefitfocus employees. Read employee reviews and ratings on Glassdoor to decide if Benefitfocus is right for you.