Best Buy Customer Service Representative CSR reviews

4.1

69% would recommend to a friend

(55 total reviews)
avatar

Corie Barry

Not enough data to show CEO approval

30% positive business outlook

Customer Service Representative (CSR) employees have rated Best Buy with 4.1 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

55 reviews
3.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Most of the staff was ok. Pay was manageable

Cons

Direct manager was awful. Inconsiderate and picked favourites (not well I may add) Top sellers were not appreciated

5.0
Jul 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Comprehensive initial training program Supportive team environment Opportunities to learn about various tech products Good benefits package including health insurance Employee discounts on company products

Cons

High-stress work environment during peak hours Limited opportunities for career advancement Repetitive nature of work can be monotonous Occasional difficult or angry customers to manage

Viewing 7 - 9 of 55 Reviews

Glassdoor has 43,475 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.