Question 1

Is Best Western a good company to work for?

Accepted Answer

Best Western has an overall rating of 3.4 out of 5, based on over 2,686 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 52% of employees would recommend working at Best Western to a friend and 42% have a positive outlook for the business. The best reviews about Best Western have been left by employees working as Front Office Manager, Front Desk Manager and General Manager.

Question 2

Does Best Western pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Best Western employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Best Western. This rating has improved by 2% over the last 12 months.

Question 3

How satisfied are employees working at Best Western?

Accepted Answer

52% of Best Western employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Best Western 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Best Western?

Accepted Answer

Front Desk Agent (256), Front Desk Receptionist (190), Housekeeper (123), Night Auditor (65), Receptionist (60), Front Desk (51), General Manager (46), Night Auditor/Front Desk Agent (42), Housekeeping (37), Front Desk Clerk (35), Manager (35), Customer Service Representative (29), Front Desk Associate (28), Front Desk Manager (19), Breakfast Attendant (18)

Question 5

What are the pros of working at Best Western according to real employee reviews?

Accepted Answer

"The people you work with are all great and help you out if you ever need help" ((in 125 reviews)); "The staff was friendly and easy to work with." ((in 80 reviews)); "Some coworkers were nice and I miss them a lot had left by the time I did though." ((in 61 reviews)); "Managers were great" ((in 46 reviews)); "Good work environment and colleagues" ((in 45 reviews))

Question 6

What are the cons of working at Best Western according to real employee reviews?

Accepted Answer

"Pay is low and customers make or break the job" ((in 160 reviews)); "you have 0 chance to grow and the management is very poor they treat you very badly!" ((in 157 reviews)); "No benefits thats about it" ((in 93 reviews)); "Long hours and over hour's" ((in 53 reviews)); "No training provided." ((in 28 reviews))

Question 7

What are employees saying about Best Western layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Western layoffs and their outlook for job security at Best Western in 2026.

Question 8

What are the top reviewed Best Western locations?

Accepted Answer

Phoenix, Houston, Dallas, Los Angeles, Chicago, San Antonio, New York, Kansas City, Madison, Milwaukee, Cedar City, Tucson, Bozeman, San Diego, Wichita, Fort Myers, Miami, Cortland, Mesa, Tempe, Burlington, Nashville, San Francisco, San Jose, Longmont, Elko, Las Vegas, New Orleans, Seattle, Seaside

Best Western

Best Western reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Tight budget poor customer service

Been unhappier, and been happier at other jobs.

not a good place to work

Top companies for "Compensation and Benefits" near you

Jobs at Best Western