BetterUp reviews

3.0

44% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

48% approve of CEO

43% positive business outlook

BetterUp has an employee rating of 3.0 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BetterUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Apr 12, 2024

Steer clear unless desperate

Recommend
CEO approval
Business Outlook

Pros

100% remote forever - unlikely to change 2 weeks off during summer & holidays + random days off for "inner work" - pretty nice & generally work as advertised. A lot of smart & kind coworkers, very friendly (mostly ICs) Depending on role & team, may have good work/life balance

Cons

No company strategy or goal - a lot of "visionary" speak that never materializes into real planning. Company has a re-org almost every quarter, impossible to keep track of who owns what. Incredibly political - the FOA (friends of Alexi) club is very real, and technical roles are NOT exempt from politics. Coworkers often spend more time justifying work to leadership than actually working. Toxic positivity is so rampant that even asking clarifying questions about a project can trigger alarm bells in leadership. Career growth (outside of politics) is virtually nonexistent - leadership makes ICs "owners" and then override their decisions & change work scope whenever they feel like it. Often happens after getting alignment and submitting promised deliverables. Taking it with a smile is the only way to get ahead here.

1.0
May 12, 2023

The Mission is Not for You.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The talent inside this organization is truly of the highest caliber at the IC/Front Line Leadership level. You will build great community inside the company, relationships that will last a lifetime as you will be trauma-bonded through the experience. Great benefits, access to coaching - which need to be leverage to take care of yourself, as you mental health is at risk inside this mental health organization (weird, right?!)

Cons

No psychological safety inside this company. You either tow the line or you are out. No accountability from executive leadership, in their eyes they are perfect and the current outcomes of our business is blamed on hiring. Let's all agree, if a person is highly successful prior to joining and is highly successful after leaving, then the problem is not the individuals it is the operations of the business that limited and blocked their ability to find success here. Nepotism runs deep here, there is an inner circle of folks with titles that do not match their experience and have had numerous complaints to HR that go unmanaged. It is known they are untouchable and everyone knows it and at this point has to laugh about it. (side note: let's tone down the VP titles that are overly abundant here for no reason and no org chart to support it) There is no true HR function (easily read as a desire to maintain control), this is unique given our product and need to sell into CHRO that we do not prioritize or value this function. Onboarding requires a Glassdoor review, they add it to your calendar as {Action Requested] to block time to review the company your first week in your role. They are currently actively pursuing removal of negative Glassdoor reviews and have been successful on a handful and in the interim requesting teams flood Glassdoor with positive reviews that all share one thing in common "we are a fast paced startup, and we are not for everyone" This is outward published example of the gaslighting that exists here. "You are not a fit, you are not an extreme owner, you have a victim mindset" when you pose anything that challenges their directions or when you are forced to do the job of many with changing priorities. They leverage the mission and employees' true desire to change people's lives to neglect the burnout that exists but the truth is we are chasing dollars/valuation not impact. Very few people are happy here, and so being told if you do not like it here then leave; passive path to downsizing so we do not impact the brand outwardly. This is not the time to join this organization, perhaps when the board makes changes at the top then we will see this business run properly but until then be warned. Fun fact: The title of this post is a direct quote from founder to company.

2.0
Mar 9, 2023

Talented people afraid of speaking up.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some high caliber Talent joined attracted by an inspiring mission and the perspective of hyper growth and IPO. As a benefit you get unlimited access to the platform which is a great perk. Focus on mindsets during the hiring process makes most hires be really open to learn and grow. Amazing learning culture where you’ll get exposed to the latest research in Positive Psychology if that is your thing.

Cons

Very selected in-group of old timers at the Leadership level makes it hard for new comers to have opportunities and be heard (no matter how much experience you have). Positive Psychology at times weaponized against employees. No room for upward criticism makes people afraid of speaking up and be labeled as victims. Very low tolerance for experimentation or mistakes. One bad impression with the in-group will create Bias and hunt you down.

Viewing 28 - 30 of 484 Reviews

Glassdoor has 730 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.