BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Feb 3, 2023

Leadership operates in Silos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product by far is the best out there

Cons

Toxic Leadership Leadership operates in silos with no front line management input Changes are then rolled out, that because no front line management was involved, they don't work Leadership can be pretty condescending No career growth

1.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Exposure to interesting behavioral science theories

Cons

- High attrition, especially in sales. - Performance plans for everyone, even top performers. Those came after the CEO and CRO fired 10 reps and 2 sales managers without enough transparency as to what they needed to improve. - I also heard from multiple sources that there’s a text thread with the CEO, CRO, and a few other sales leaders where they make fun of reps’ LinkedIn posts behind their backs. How’s that for culture? - Just find somewhere else to work. If the concept of BetterUp sounds too good to be true, that’s because it is.

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BetterUp Response
3y
Thank you for taking the time to share your thoughts. We take all feedback very seriously. At BetterUp, our ultimate goal is to create an environment where everyone on the team has the support and direction to thrive on a personal and professional level. Your feedback regarding exclusionary acts from leadership is concerning to us, as it goes against our commitment to inclusion and belonging, and the expectations we have for all of our people leaders. We encourage all employees to speak to an HR Team member if they witness any exclusionary actions– AllVoices is an additional anonymous feedback platform that our employees can use if they don’t feel comfortable reaching out directly to the HR team. It is true we have an expectation for our leaders to have formal quarterly feedback touch-points, which include self-reflection and development goals, for all team members, including high-performers. Our last employee feedback survey showed that the sales organization wanted more transparency on team performance, which we've quickly mobilized around by highlighting monthly KPI's and opportunities for collaboration. I realize you have noted that you are no longer an employee with us, but if you are willing to share more details with us, our HR team would be grateful for the opportunity to learn more about where we can improve. Thank you again for your candid feedback, and we hope to hear from you soon. - The BetterUp People Team
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Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.