BetterUp reviews

3.0

44% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

48% approve of CEO

43% positive business outlook

BetterUp has an employee rating of 3.0 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BetterUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The excellent coworkers and the mission are what motivate people to stay. There are also attractive benefit packages if you negotiate them upfront.

Cons

There are so may cons about working here. The leadership is in disarray and continues to mention the potential for additional layoffs. While the company claims to welcome feedback those who give it can never live it down because its all recorded against them. Alexi and Eddie continue to have a revolving door on their leadership teams as no one wants to remain at the company and they're pushed out as soon as they voice their opinions. If an employee becomes too popular and threatens the founders' egos, which is not hard to do, they get exited. Recently a senior sales leader was pushed out of the company because she exited the founders brother who was working on her team and underperforming. Career advancements are nearly impossible to come by and so many great employees are leaving as this place is crumbling.

1.0
Mar 12, 2024

Toxic Culture in GTM!

Recommend
CEO approval
Business Outlook

Pros

Peers are great! People care deeply about the work that they are doing. Benefits are solid.

Cons

If you are considering joining BetterUp in the GTM organization, I highly recommend you do not. Burnout is rampant. Leadership, from direct managers to senior executives, do not respect or empower ICs to do the job they are hired for. Very command, control culture that comes for the founders and is emulated by leaders. There is zero psychological safety to share feedback or have constructive conversations with leaders. Feedback is only welcomed if it is coming from leaders to individuals. If you might disagree or want to discuss such feedback, to ensure alignment, you will be dismissed or shut down. Finally, coaching and personalized development at scale IS NOT blue ocean. Learning solutions and other players in the space are harnessing AI and scalable commercial options at a faster and more competitive rate than BetterUp.

1.0
Aug 2, 2023

Pure chaos, demoralized overworked people, bad tech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great idea behind the products and good company vision. Decent benefits and time off (although that's being cut from many people now).

Cons

Very chaotic, unfocused environment. Terrible communication on all levels. A reactive approach to everything. The tech just doesn't do what it's supposed to. Users struggle to navigate the platform and those who work in tech themselves find the platform laughable. Internally, the work is organized in the most inefficient way possible, with a lot of unnecessary manual work. Strategy changes all the time, which results in a lot of wasted work and effort too. Employees on all levels are stressed and unwell - shameful for a well-being focused company!

Viewing 16 - 18 of 484 Reviews

Glassdoor has 730 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.