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      BeyondTrust

      Engaged Employer

      BeyondTrust reviews

      4.0

      79% would recommend to a friend

      (517 total reviews)
      avatar

      Janine Seebeck

      88% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      BeyondTrust has an employee rating of 4.0 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BeyondTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      517 reviews
      5.0
      Feb 15, 2022

      The best technical support role i have ever had, Gamechanger in the industy

      Technical escalation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tech that you can really get behind, genuinely good products to work with and support, it's important in a software support role that you enjoy working with the software you are supporting, and you can definitely do that here. Good management, very supportive The company really cares about work-life balance. Great holiday allowance that you can actually use ! Good progression, the opportunities for personal growth are there, you just need to express your interest and your goals and the company will help you achieve them. Generally respected and looked on favourably by customers in day to day interactions. Good sense of team work, no one is ever too busy to help No one at any level of the business is unapproachable. I would feel comfortable speaking to any of the board members or directors here. No micromanagement, management trust you to get on with your job. Can have as much or as little support from management as you need.

      Cons

      Decisions sometimes slow to be made. You can bring ideas to the table for improvements which is great, but then they are extremely slow to act on those ideas or explain why the idea will or won't be implemented, can be frustrating at times. Support can sometimes be the unsung heroes of the customer experience, but that's not uncommon in the tech industry as a whole. I certainly feel support is valued more here than in most other Tech companies I have worked in, but still would nice to have our contribution acknowledged more.

      avatar
      BeyondTrust Response
      4y
      Appreciate your detailed review and I agree that we do have something special here. We have had strong year over year growth and customer retention while our products continue to win awards. Trust me, we recognize the value of support. Customer satisfaction is one of the top metrics we measure and we know that support has a lot to do with that. Your advice to “Keep on respecting, compensating, rewarding and taking care of your team. They will return the favour and make the vision a reality” is spot on and what we strive for.
      4.0
      Jan 26, 2022

      Product Operations Analyst

      Product operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, teams, salaries & permanent remote work. Lot of opportunities to learn & grow.

      Cons

      No cons for now. Keep doing what you are!

      avatar
      BeyondTrust Response
      4y
      Thank you for joining the team and providing these comments. I agree that we have a great culture, people, support, and opportunities. We strive to make sure our employees feel like they belong at BeyondTrust and can become experts at what they do.
      5.0
      Nov 22, 2021

      Great place to be

      Channel sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      No complaints! Great place to work.

      Cons

      None, very happy here at BT

      avatar
      BeyondTrust Response
      4y
      Appreciate the kind comments. Thank you for joining our team!
      Viewing 484 - 486 of 517 Reviews
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      ReviewsBeyondTrust reviews

      Glassdoor has 541 BeyondTrust reviews submitted anonymously by BeyondTrust employees. Read employee reviews and ratings on Glassdoor to decide if BeyondTrust is right for you.