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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
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Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
4.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Really great & smart people, nice offices and well stocked kitchen (snacks, soft drinks, beers, wine, ...)

Cons

Not so tech-focused as one would expect, which sometimes might be frustrating for a developer.

5.0
Mar 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Bigcommerce is ramping up in a big way and I'm very happy to have been playing a part in that. I feel management is very transparent and really do care about all their employees. The office is great and we get tons of food (some healthy and some not so healthy). The work-life balance is what you make of it. There is no pressure to work long hours, but if you are the type of person that loves doing what you do, then they will support you (i.e. paying for taxis, buying dinner). If you are successful in what you are doing, you will be rewarded. The CEO's Mitch & Eddie are great guys and very personable. They always have time to chat. The same goes with West, our CPO. The board (Steve Case, Larry Bohn, CEOs, etc) have a very clear vision of the future of Bigcommerce and it's very clearly communicated to all employees.

Cons

When I first started, it was a bit frustrating with the levels of management put in place, but now that there is no org structure for the Engineers, I feel like I am less blocked and can get more done.

3.0
Mar 1, 2014
Recommend
CEO approval
Business Outlook

Pros

-some really smart, fun and passionate co-workers -nice amenities if you're in your 20's - "chillax" room, yoga, pool table, ping pong, game room, kegs, swings -good health insurance coverage; fitness incentives -flexible work-from-home hours if you have the right manager -great original core team and vision -originally felt like I was working for a company that truly did good

Cons

-many of the smart, fun and passionate co-workers have left -if you're not in your 20's and this isn't your 1st/2nd job, the amenities don't outweigh the hours or commute -long hours if you don't set limits for yourself; if you do only work 40-50 hours you feel overwhelmed with not being able to get everything done in time -get the details and read the fine lines of your vacation and bonus agreement payouts -location/commute to 360 - completely removed from Austin and no local connection outside of the office wall murals -Australian headquarters makes decision making processes lengthy and over-complicated -moving from a small management team to a multilayer was not employee focused and completely changed the culture The idea and drive behind the company is really positive and enticing, but the executive changes made in the past year have taken their toll on the culture and environment. Bringing in experienced VPs from larger companies seems like a logical step when growing from a start-up to desired IPO, but there is a huge gap between what used to be the core Directors fully immersed in what their teams were experiencing day-to-day to a now large VP core making decisions based on stats and ideas that in no way relate to what is going on at ground level.

Viewing 460 - 462 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.