Does Bill Gosling Outsourcing pay their employees well?

According to anonymously submitted Glassdoor reviews, Bill Gosling Outsourcing employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Bill Gosling Outsourcing. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Bill Gosling Outsourcing?

50% of Bill Gosling Outsourcing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bill Gosling Outsourcing 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bill Gosling Outsourcing?

Customer Service Representative (146) , Collections Agent (61) , Collections Specialist (35) , Customer Service Representative (CSR) (28) , Customer Service Agent (24) , Collections Representative (23) , Collection Agent (20) , Call Center Agent (16) , Agent (15) , Loan Verification Specialist (15) , Team Leader (12) , Collector (11) , Debt Collector (9) , Call Center Representative (7) , Customer Service (7)

What are the pros of working at Bill Gosling Outsourcing according to real employee reviews?

"Easy tasks, decent pay, work from home opportunities" ((in 46 reviews)); "Great people and quite accommodating" ((in 35 reviews)); "Bill Gosling has good training" ((in 29 reviews)); "It's a good work environment" ((in 18 reviews)); "Managers are good and supporting." ((in 17 reviews))

What are the cons of working at Bill Gosling Outsourcing according to real employee reviews?

"low pay is not ideal for customers served" ((in 44 reviews)); "And poor management!" ((in 32 reviews)); "Low salary and low growth" ((in 30 reviews)); "No benefits or full time position until you reach supervisor but you're expected to work full time hours and breaks are not paid (anymore)" ((in 30 reviews)); "No bonus incentives." ((in 14 reviews))

What are employees saying about Bill Gosling Outsourcing layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bill Gosling Outsourcing layoffs and their outlook for job security at Bill Gosling Outsourcing in 2026.

What are the top reviewed Bill Gosling Outsourcing locations?

Richmond , Hampton , Phoenix , Costa , Ontario , Las Vegas

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Bill Gosling Outsourcing

Bill Gosling Outsourcing reviews

2.9

50% would recommend to a friend

(721 total reviews)

Vipul Khanna

55% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

2.4

Compensation and benefits

Bill Gosling Outsourcing has an employee rating of 2.9 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bill Gosling Outsourcing employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

721 reviews

4.0

Oct 27, 2016

Progressive

Store manager

Recommend

CEO approval

Business Outlook

Pros

Strong culture, open and transparent, opportunity to learn different departments or progress/get promoted. Supportive management and team members.

Cons

Role requires time to fully learn. Takes time to learn all parts of the job, company needs to invest more into this.

4.0

Oct 27, 2016

Customer Care Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great hours good Pay Lots of incentives Overtime Good team morale flexibility in shifts Fun Management team Growth opportunities

Cons

Benefits would be better if they were a Health spending account we are open on Canadian holidays for American clients- but get Lieu days

5.0

Oct 21, 2016

Great Oppurtunity to Grow!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great oppurtunity to grow within the company. Always looking to promote from within. Had the oppurtunty to travel to other offices in other countries. Open door policy with senior management.

Cons

Ovvious need to look at retention but you can see management already looking into this.

Viewing 715 - 717 of 721 Reviews

Jobs at Bill Gosling Outsourcing

Customer Service Representative Agents

Onsite & Hybrid Call Center Agents

Collections and Recovery Specialist

Bilingual Collection Agent (English/Spanish Required)

Director of Third-Party Operations (Collections & Recoveries)

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Bill Gosling Outsourcing

Bill Gosling Outsourcing reviews

Ratings by category

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Reviews by job title

Progressive

Customer Care Agent

Great Oppurtunity to Grow!!

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