Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
5.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Has a ton of growth potential, lots of talented people, and some really cool tech including AI being developed. Very thankful to be here at this time and be part of my team.

Cons

Going through a transition from a purely growth driven company to more of a growth and profit focused company. This means operational controls are continuing to be increased. As we learn how to do this, there will be a few unnecessary obstacles in processes that we will have to figure out. Also, I still think we are learning how to keep our culture while increasing accountability.

1.0
Aug 7, 2024

High Turnover Kills Strategy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sharp sales team that continues to win with great customer relationships

Cons

In three years I had 9 different managers. Executive leadership keeps changing. Constant changes in leadership led to a lack of strategy and innovation. Great people keep leaving voluntarily or otherwise.

Viewing 100 - 102 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.