Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 67 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 53 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 22 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 11 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

402 reviews

1.0

Mar 21, 2024

Run from this private equity company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good PTO. Work from home

Cons

They do not actually follow through on the values they supposedly care about. If you have a busy family life don’t work here as they will use it against you when it comes to raises and promotions.

5.0

Mar 21, 2024

Very good place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

What I like most is the atmosphere and cooperation between departments. As part of the customer team, it is extremely important to meet the willingness to cooperate

Cons

I wish to have more integration events as i love to meet people in real life :)

1.0

Mar 18, 2024

It's painful, it's changed, it's private equity...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are still some people around that are good to work with/for. Some benefits are still nice such as the "Unlimited PTO". There is challenging work to do for those that enjoy it. We are better at product strategy and we have been executing well on it.

Cons

Terrible raises after successfully doing a ton of challenging and high stress work. Poor recognition of accomplishments. They laid off many people last year and in a company meeting basically threatened us to do better or more layoffs will come. They boast that they have improved employee benefits but where are they? Oh, we do get our birthday off even though we have unlimited PTO anyways... Changing health insurance companies and Open Enrollment schedules was not exactly an improvement. The talent/HR team seems to think Managers are the only ones that should have accountability/ownership. The company pulse surveys that are "anonymous" ask several questions to identify you. They also have false choice questions that appear to make you think in a specific way. All that said, we are told to retain top talent...

Viewing 136 - 138 of 402 Reviews

Jobs at Billtrust

Manager, Customer Support

Director, People Operations & Global Compliance

Account Manager (Enterprise)

Billtrust

Billtrust reviews

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Run from this private equity company!

Very good place to work

It's painful, it's changed, it's private equity...

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