Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 67 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 53 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 22 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 11 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

402 reviews

5.0

Apr 2, 2018

Incredible Benefits, Many Opportunities for Growth

Engagement manager

Recommend

CEO approval

Business Outlook

Pros

Billtrust has provided me so many opportunities to develop my career and pursue different roles. They invest heavily in employees through mentor programs and training programs at all levels. Management is open to change and even has a team available to help you navigate and build a case for company wide process improvements. My work is interesting and fast paced. The best part is the people; for the most part, they are all really smart, hard working, and great to work with. I can honestly say I really like coming to work.

Cons

One drawback to growing so quickly is that some things like documentation and features are not always complete. I'm hopeful that the new management is working on changing that.

Billtrust Response

8y

Thanks for your input and great feedback. We are happy to see that our employees recognize we believe in and practice our core values – two of which are that ‘there are no sacred cows’ and ‘fix the problem not the blame’. We do have a number of initiatives underway to ensure our growth is not hurting our progress as a company. We have recently restructured product management and development organizations and renewed our focus on well-documented and defined roadmaps, ensuring that no new feature is released without documentation and training. Since these commitments are new, the processes may take some time to work all the bugs out. Billtrust management truly believes our most valuable asset is our people therefore, I would encourage you to reach out and share any additional ideas that you have that might help us improve in this time of growth. Steve Lindeman, EVP- Customer Success

5.0

Aug 25, 2017

Exciting place to work. Opportunity abound to make a difference.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Huge company growth, decent pay, lots of work to do. We still have the charm of a small company with periodic hosted lunches, ice cream trucks in the summer, game room, etc. The company pays attention to the needs of the employees and regularly reviews its benefits policies. For the third year in a row our medical costs stayed the same yet the benefit even got better! Our newest benefit: a paid one month sabbatical after 7 years and every 5 years thereafter. The CEO has great vision and is constantly thinking about what's next. He is the consummate entrepreneur. We have a new focus on resolving our technical debt with the realization that what got us here will not get us there. Our teams are now focusing on cloud technologies such as AWS so that we can move faster and capitalize on CI and CD. Our new mantra, "infrastructure as code", typifies the way we are approaching all of our new development. It is an exciting time to be here!

Cons

As with any company, not everything is perfect. We have had difficulties articulating a vision for the product and in publishing a product roadmap. However, we have made changes and are now turning this around. We sometimes move too quickly and change priorities mid-stream. However, management has acknowledged this and is turning that around as well. Technical debt is a problem. In the early days you worry about doing what it takes to make the sale and you don't worry too much about how you do it. Eventually, the chickens come home to roost and you have to pay the price. To its credit, the company knows this and is working actively and diligently to balance product needs with the technical needs.

Billtrust Response

8y

Thank you for the great feedback. We agree we are not perfect, which is why we do like getting regular feedback from employees. As the new SVP of Product Strategy, I am looking forward to focusing on and implementing our product roadmap. We also understand the issues we face with technical debt as a company which is why we are also as a company heavily focused on recruiting top tech talent to help us continue to move forward in that area. ~Derek Bluestone, SVP Product Strategy

4.0

May 3, 2017

Great, but the work-life balance that they promote does not quite exist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Laid-Back Environment, No Strict Dress Code, Super Friendly Staff, Unlimited PTO

Cons

The workload is often very heavy, efforts to simplify and organize the workload for entry-level employees are slim, there are too many unnecessary meetings that waste the small amount of time you have to tackle that work load

Viewing 136 - 138 of 402 Reviews

Jobs at Billtrust

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

Billtrust reviews

Ratings by category

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Reviews by job title

Incredible Benefits, Many Opportunities for Growth

Exciting place to work. Opportunity abound to make a difference.

Great, but the work-life balance that they promote does not quite exist

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