Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 68 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 52 reviews)); "The work life balance is great!" ((in 26 reviews)); "Good benefits, the on" ((in 22 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 20 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"They lie to you in meetings and suddenly they fire you due to layoffs" ((in 12 reviews)); "In three years I had 9 different managers." ((in 10 reviews)); "Training is challenging because nothing is written down." ((in 9 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

403 reviews

5.0

Jun 13, 2022

100% would Recommend

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Billtrust has a ton of great benefits. They offer a flexible work from anywhere policy, unlimited PTO, solid medical coverage, and are always sending additional tokens of appreciation throughout the year. The people at Billtrust are pleasant to work with and are always willing to lend a hand. Management is great and understands the importance of a work life balance. 100% would recommend.

Cons

I have no cons at the moment.

4.0

Jun 11, 2022

Good Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fully remote-first company. Live/work virtually anywhere you want. - Unlimited PTO (soft-capped at 2 weeks per quarter), good 401k match, and decent soft benefits. No company’s benefits are excellent anymore, but ours are decent. -Management on the technical side is strong and willing to modernize some of the older software/infrastructure inherited through acquisitions. - Stress level is decent most of the time. - Company is making strides to go international and has recently acquired several European businesses. - Diversity and inclusion are not just buzzwords, they are embraced by senior leadership through sponsorship of employee resource groups and through hiring. - Pay on the technical side seems fairly competitive.

Cons

- High turnover as a result of the Great Resignation, so you will end up picking up the slack for teammates who have departed with no additional increase in pay. - Stock price has cratered this year and leadership seems to want to continue the status quo and hope the market changes its mind about our valuation. Not the most encouraging or aggressive strategy. - Despite strides to improve DE&I, senior leadership is largely cisgender men.

2.0

May 31, 2022

Lots of Turnover

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fully remote, can work from anywhere

Cons

Tons of talent in the past year have left to pursue other opportunities. Our last CMO lasted 6 months…. Something is in the air and it’s not being addressed.

Viewing 235 - 237 of 403 Reviews

Jobs at Billtrust

Manager, Customer Support

Billtrust

Billtrust reviews

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Ratings by demographic groups

Reviews by job title

100% would Recommend

Good Place to Work!

Lots of Turnover

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