Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

61% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 68 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 55 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 22 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 20 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Now they just announced layoffs and decimated several teams." ((in 15 reviews)); "In three years I had 9 different managers." ((in 11 reviews)); "Training is challenging because nothing is written down." ((in 7 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

61% would recommend to a friend

(402 total reviews)

Grant Halloran

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

5.0

Apr 20, 2026

Supportive team with growth opportunities!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Supportive, Collaborative team -Leadership is approachable and forward thinking -Strong sense of shared goals -Fast paced environment / so many opportunities to learn and grow. -Lots of talented people -Strong company-wide investment in AI

Cons

-Processes are still being refined as the company grows but heading in the right direction. -Fast-paced environment may not be ideal for everyone

5.0

Apr 17, 2026

Joined for the change. Staying for the culture.

Na

Recommend

CEO approval

Business Outlook

Pros

I joined Billtrust specifically because I wanted to be part of a company in real transformation, not just maintaining the status quo. Part of what drew me in was the chance to actually impact that change, not watch it from the outside. Leadership is clear-eyed about where the company is headed and has made some bold, smart bets, particularly around AI, and how it integrates into the way we actually work. It doesn't feel performative; it feels like something people here actually believe in. What I can say is that the version of Billtrust I'm working in right now feels genuinely energized. The culture is collaborative without being soft. People push each other, care about outcomes, and there's real meaning in the work, we're solving problems that matter for our customers.

Cons

The pace of change isn't for everyone, and I think that's worth being honest about. If you thrive in a stable, slow-moving environment, this might feel uncomfortable. Things move fast, priorities evolve, and ambiguity is part of the job. That's not a flaw in my opinion, it's just the reality of a company in transformation mode. Some people love it. Some don't. Know yourself before you join.

4.0

Apr 16, 2026

Good company with amazing people

Lead software developer

Recommend

CEO approval

Business Outlook

Pros

Good software development practice , great colleagues, yearly bonus and merit increase

Cons

Parent company consistently looking for opportunities to cut expenses, causing layoffs whenever financial goals are missed

Viewing 22 - 24 of 402 Reviews

Jobs at Billtrust

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

Billtrust reviews

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Reviews by job title

Supportive team with growth opportunities!

Joined for the change. Staying for the culture.

Good company with amazing people

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